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Author: Sherril Hanson

Sherril Hanson

TTEC Announces Agreement to Acquire Public Sector Citizen Experience Platform

Accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market
Sherril Hanson

WorkForce Software Named Exemplary Value Index Leader in Six Distinct Categories by Ventana Research in 2022 Workforce Management Value Index

Company receives top honors for creating the best customer experience and delivering the best return on investment to its global customers
Sherril Hanson

LiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship

PlanetOne adds LiveVox to its Growing Provider Portfolio—Bringing an industry leading, performance-driven, blended omnichannel contact center solution to more channel partners nationwide
Sherril Hanson

Pendo Appoints Strategic Board Leader Dana Evan to its Board of Directors

Experienced board leader and SaaS operating executive will serve as Pendo’s first board audit chair
Sherril Hanson

WorkForce Software Honored in Comparably Annual Ranking of Top Companies for Having the Best Company Culture

Comparably’s Best Places to Work Award recognition underscores WorkForce Software’s commitment to creating the best employee experience for its global workforce
Sherril Hanson

Alchemer Named the Fastest, Easiest, and Best Feedback Platform According to G2 Winter 2022 Reports

Awards based on ratings and reviews from CX, EX, and Market Research Professionals
Sherril Hanson

NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations’ Digital-First CX Strategy

New capabilities allow organizations to boost ROI by reducing time to production and maximizing the value of automation across the business
Sherril Hanson

Amplitude Ends Breakthrough Year as Digital Optimization Takes Hold in the Enterprise

Sherril Hanson

ChurnZero Establishes New European Headquarters to Support Global Growth

Customer Success software provider, ChurnZero, announces plans to open a new office in the Netherlands to support global expansion efforts in 2022.
Sherril Hanson

Orange Business Services Commended by Frost & Sullivan for Delivering Exceptional Value to Enterprises with Its Advanced Cloud-based CX and IoT Services in Asia-Pacific

An end-to-end customer experience service portfolio and novel IoT business models enable Orange to address customer demands efficiently
Sherril Hanson

GoodData Releases Definitive Report on the Future of Analytics

The new report reveals survey data that details the tech industry’s plans and priorities for business analytics in 2022.
Sherril Hanson

ATW Tech announces signing of letter of intention for an acquisition in the field of customer experience management

ATW Tech announces signing of letter of intention to acquire Union
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