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Author: Sherril Hanson

Sherril Hanson

CallTower Wins 2022 BIG Innovation Award

CallTower’s Microsoft Teams Direct Routing for GCC High recognized for communication innovation
Sherril Hanson

Study by Lytics Finds 47% of Marketers Say End of Third-party Cookies will Have “Large” Impact on Marketing ROI

62% of marketers plan to divert spending to platforms like Facebook, Amazon and Google; Half will double down on owned channels like email marketing
Sherril Hanson

Alida Partners with Rybbon to Provide Organizations with Digital Incentives to Boost Customer and Employee Engagement

Partnership incorporates an innovative rewards program to encourage participation in VoC and VoE programs
Sherril Hanson

Optimizely Announces Recipients of Client Excellence Awards

Brands recognized for innovation in digital experience, customer experience, experimentation and more
Sherril Hanson

More Than Half Of Consumers Feel Service Is An Afterthought

Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth
Sherril Hanson

Nishtech Earns Platinum-Level Partnership with Optimizely

Sherril Hanson

Retailers In the Dark on Consumers’ Sustainability Sentiment, First Insight’s New Report Finds

Major Gaps Discovered in Retail Executives’ Knowledge of Consumer Sustainability Preferences
Sherril Hanson

Verloop.io partners with Vonage to deliver seamless Conversational AI

Will enable Verloop.io customers to deploy their conversational AI applications into new channels by leveraging Vonage’s communications APIs
Sherril Hanson

SkyPoint Cloud Announces Rebrand of CSG Pro

Responding to current market trends, CSG Pro becomes SkyPoint CSG
Sherril Hanson

Globe Teams Up With Comarch to Upgrade its 90 Million Member Loyalty Program

Sherril Hanson

empatiX Consulting Joins the Qualtrics Partner Network

empatiX Consulting officially announces joining the Qualtrics Partner Network (QPN), making empatiX Consulting Services available to Qualtrics customers.
Sherril Hanson

Teradata to Announce Fiscal Fourth Quarter and Full Year 2021 Financial Results

Earnings conference call to begin at 2 p.m. PT on Monday, February 7, 2022
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