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Author: Sherril Hanson

Sherril Hanson

Aleph Hospitality partners with Medallia to power the guest experience across the company’s growing hotel portfolio

Medallia Go guest feedback analysis platform to be deployed in all hotels
Sherril Hanson

Digital and AI Industry Expert Nicolas Darveau-Garneau joins Coveo as Chief Growth and Strategy Officer

Sherril Hanson

HubSpot Announces Date of Fourth Quarter and Full Year 2021 Financial Results Release

Sherril Hanson

Salesforce Grants Equity Awards to Narrative Science Employees Under Its Inducement Equity Incentive Plan

Sherril Hanson

Epsilon Survey: Prioritising Data Strategies and Leveraging First-Party Data are Key Drivers for Optimal Customer Experiences

Sherril Hanson

Twilio and Teleperformance Announce Global Partnership to Enable Next Generation of Cloud Contact Centre Solutions

Sherril Hanson

HubSpot’s App Ecosystem Surpasses 1,000 Integrations, Demonstrating Investments in Platform Growth

The fast-growing collection of integrations enables growing companies to tailor their HubSpot experience to their exact needs
Sherril Hanson

Temenos Announces Infinity Digital for Salesforce to Combine Enhanced Customer Engagement With Industry Leading Banking Platform

Infinity Digital for Salesforce integrates with Salesforce Financial Services Cloud to help banks deliver smoother onboarding, origination and servicing experiences across all touchpoints
Sherril Hanson

Contentsquare Delivers 98% ARR Growth in 2021 And Continues To Accelerate Innovation & Market Expansion

Digital experience analytics leader grows global footprint following $500M Series E investment to support growth & innovation
Sherril Hanson

3CLogic Announces Enhanced SMS Capabilities for ServiceNow in Upcoming Spring Release

Global Cloud Call Center provider to complement current voice solution with new two-way SMS, advanced text routing, and integrated reporting features
Sherril Hanson

LivePerson and CBA announce partnership to help brands quickly scale in consumers’ preferred messaging channels

Sherril Hanson

Alvaria Adds Real Time Intelligent AI Capability to Optimize Enterprise Contact Center Employees

Alvaria Real Time Optimizer integrates with all major contact center platforms to intelligently determine and manage agent efficiency and engagement to maximize productivity.
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