Mindful combines with the Genesys Customer Experience Platform to give customers control with options to connect with a brand through voice, text, website, or app—so they can start the conversation where they are
Forty-nine percent of U.S. employees have looked for a new job during the pandemic as half of the workforce have felt increased pressure due to labor shortages
Formalizing dedication to ESG projects following years of positive practices, NICE’s report highlights commitment to UN SDGs and the contribution of its products to improving public safety and fighting financial crime
