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Author: Sherril Hanson

Sherril Hanson

WorkForce Software Chief Technology Officer, John Williams, Named One of the Top 25 Software CTOs of 2022

The Software Report Award Recognizes CTOs Across Cloud Technologies, AI, Data Collection and Management, who are Responsible for Delivering Some of the Most Successful and Effective Software Solutions on the Market
Sherril Hanson

Infosys Collaborates with Qualtrics to Help Enterprises Deliver Personalized Experiences

Solutions from Infosys Cobalt Cloud offerings to improve customer, employee and supplier experiences
Sherril Hanson

Customer Experience Revenue in the Travel & Hospitality Industry Declined by 33% Between 2019 and 2021

Diminished Travel Activity, Labor Shortages, and Outdated Technology Stacks Are Major Inhibitors to CX Software and Services Market Recovery
Sherril Hanson

Unanet’s Strong 2021 Includes All-Time Best Growth in ERP and CRM Platforms, Fueled by Product innovation and Commitment to Customer Success

Sherril Hanson

Motivosity Lands a Spot on G2’s List of Best Software for 2022

Sherril Hanson

Faye Acquires Mastersolve CRM and CX Practice to Add Presence in Midwest and Canada

Faye’s acquisition enhances its presence in the Sugar, Zendesk, and Salesforce ecosystems as Mastersolve clients and teams will be merged into Faye.
Sherril Hanson

New Study Shows Nearly 80 Percent of Companies Will Implement Conversational Customer Engagement to Improve Customer Experience

White paper showcases Sinch-sponsored study: more than half of enterprises surveyed are increasing investments in CPaaS to power conversational customer engagement
Sherril Hanson

SurveySparrow Wins G2’s Fastest Growing Products 2022 Award Third Time in a Row

Sherril Hanson

Majority of Marketing and Sales Teams Optimistic about Revenue Goals Despite Poor Alignment, Reveals Copper and Outfunnel Survey

Fully Remote Teams Report Worse Alignment Than Those In-Office, Hybrid
Sherril Hanson

Braze Launches Call for Applications to Nearly Double “Tech for Black Founders” Grants

By providing free technology, community, and mentorship, Braze aims to address social and fiscal inequity in the tech industry.
Sherril Hanson

Deloitte and Sprinklr Enter Business Agreement in Korea for Digital Customer Experience Innovation

Sprinklr will seek to enhance Deloitte’s digital customer experience with Unified-CXM technology
Sherril Hanson

Informatica Achieves FedRAMP Certification

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