Author: Sherril Hanson

Grounded in BlueConic’s privacy-by-design philosophy, the data clean room is a natural extension of the platform’s existing third-party data-deprecation solutions
Company Valuation Near QUADRUPLES Since Series C Funding; Hypergrowth Underscores Market Demand for Composable APIs That Deliver Real-Time Dynamic Experiences
New services deliver a clear Information Management vision, strategic roadmap, and best practice solution architecture to customers
Findings suggest opportunities for contact centers to embrace a digital workforce of AI-powered assistance for customers and agents.
Alida bolsters capabilities in customer experience, employee experience, product experience and brand experience
The experience optimization platform now integrates with any SPA framework, prioritizing performance among brands with dynamic websites.
2nd edition of the study finds that technology, training, and building an agent community are keys to a successful hybrid work model for the future
Led by B Capital Group, the round values Pendo at $2.6 billion as company tops $100M in ARR
Medallia Shareholders to Receive $34.00 Per Share in Cash
Winners will be announced at the Five9 2021 CX Summit on September 1.
Leaders from the retail, automotive, academic, travel and hospitality, technology, financial, insurance and health care industries trust Qualtrics to help them design and improve the experiences that matter most

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