Author: Sherril Hanson

New solution integrates AI-powered messaging into marketplaces, making it easy for merchants to connect 1:1 with shoppers at scale across the path to purchase
Nexthink’s new business jumps 50% for H1 2021 as remote and hybrid work creates urgency for technology teams to rethink and improve digital experience
Cloud customer experience platform positioned highest for Completeness of Vision in global report, making NICE the only vendor named a Leader in both 2021 Magic Quadrant reports for CCaaS and WEM
Amperity’s platform will fuel Airstream’s digital transformation using comprehensive customer profiles and actionable data-driven insights
North America’s premier motorcycle road racing series will capture fan, employee, and racer feedback with Medallia Quickstart solutions.
New release includes new and updated best practices to help organizations improve the customer experience and increase revenue while lowering cost.
Amdocs to work alongside Vodafone Spain to manage its modernization program, designed to uplift the platform to manage its customer base.

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