Author: Sherril Hanson

Tata Communications brings its leading global voice, network and managed services to Cisco Webex Calling, helping multinational companies confidently move their collaboration services to the cloud
NEW VERSION OF CONTACT CENTER + UNIFIED COMMUNICATIONS + COMMUNICATIONS PLATFORM SOLUTION FEATURES ENHANCED SPEED, SIMPLICITY, AND CHOICE FOR GREATER CONTROL OVER USER AND CUSTOMER EXPERIENCES
The power of combined solutions and data-driven marketing is now available in the BigCommerce app store to help create a more personalized customer experience
Quarterly bookings jump 90% over prior Q2
Enlighten XO uses advanced AI creating conversational intelligence to power smart self-service across digital channels
WeSpire Closes $13M Financing to Improve ESG Outcomes
Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice
Enables Payers to grow and retain members by delivering seamless and connected experiences.
AI-powered search, personalization and recommendations now available directly inside ServiceNow

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