Author: Sherril Hanson

Limeade research finds 40% of employees cite burnout as top reason for departure and more than a quarter (28%) were so dissatisfied with their work situations they resigned without a job lined up.
Doxim will create and deliver 1:1 personalized video communications through its omnichannel CCM platform
Secure, in-conversation payments allow brands to complete transactions seamlessly while chatting with customers on SMS, web chat, and other channels; Surveys inform retailers with a multi-channel, real-time customer feedback loop
New CMO Council research finds marketers need to overcome data silos and AI skills hurdles in race to ideal CX
New Platform Addresses Enterprise-Wide Customer Data Challenges with Enhanced Governance, Post-Cookie Advertiser Solutions, and Faster Activation
Text Analytics Engine uses Natural Language Processing and Machine Learning to Enhance Communication across Workforces; Demos Available During HR Technology Conference & Exposition® at Company’s Booth #2609
For the first time, brands can seamlessly orchestrate marketing and CX touchpoints together, with Blueshift’s new App Hub and next-generation Omnichannel Journey Builder

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