Sevis Systems’ Trusted Caller ID Solution Aims to Restore Enterprise Control Over Broken Mobile Caller ID Experiences

Sevis Systems’ Trusted Caller ID solution aims to restore enterprise control over broken mobile caller ID experiences. Futurum’s Olivier Blanchard walks through Sevis’ Systems new offering and its value proposition of helping enterprises not only achieve significant operating cost savings within their contact centers, but also potentially deliver better customer experiences.

“90% of unrecognized calls go unanswered, which is a serious operational problem for businesses (and especially enterprise-sized businesses) that need to get in touch with their customers. At best, the public’s reluctance to answer unidentified calls causes the number of call attempts made by enterprises to increase considerably, along with customer service costs. At worst, enterprises end up failing to contact their customers in a timely manner, resulting in poor brand experiences and lower customer satisfaction.”

Qualcomm, AMD and Gigabyte Break the PetaOperations Per Second Barrier for AI Inferencing

Qualcomm, AMD, and Gigabyte break the PetaOperations per second barrier for AI inference — which is a lot of AI muscle. With AI increasingly becoming the driving force behind the next generation of consumer experiences, this is exciting news.

The U.S. Tightens Restrictions on 5G-related Technology Sales to Huawei

The Biden administration’s tightening of restrictions on 5G related technology sales to Huawei could be seen as a move toward a more uniform application of prohibitions, rather than the prior administration’s more inconsistent application and management of restrictions against Huawei. For technology companies, there are pros and cons to this, which are covered here by Futurum’s Olivier Blanchard, along with what is likely ahead.

Gogo’s Plan to Bring 5G Connectivity to Air Travel Scheduled For 2022

Futurum’s Olivier Blanchard discusses Gogo’s plan to bring 5G connectivity to air travel, scheduled for 2022. The promise of faster internet and more bandwidth in flight opens up a solid opportunity for Gogo to reframe the value of in-flight connectivity.

$100 Billion High-Speed Broadband Bill Reintroduced by Rep James Clyburn Aimed at Closing the Digital Divide

The $100 billion high speed broadband bill reintroduced by Rep James Clyburn is aimed at closing the digital divide. This is both timely and significant, as the FCC estimates at least 21 million Americans currently may not have access to high speed internet, including as many as 1 in 4 rural households and 1 in 3 households on tribal lands. This puts students and workers in those areas at a severe disadvantage through no fault of their own. That is the digital divide that H.R.1783 aims to correct over the next five years.

T-Mobile WFX Unlimited 5G Plans Take on Verizon and AT&T in The Enterprise

With the launch of T-Mobile WFX unlimited 5G plans, it’s clear that T-Mobile is taking on Verizon and AT&T in the enterprise. Futurum’s Olivier Blanchard walks through the T-Mobile offering and T-Mobile’s clear move to take this opportunity to reduce friction and provide businesses with a relatively pain-free alternative and an enterprise-grade unlimited data plan.

Qualcomm’s Snapdragon Insiders Program Launch Puts Snapdragon Brand Front-and-Center

Qualcomm’s Snapdragon Insiders Program puts the Snapdragon brand front and center in a clever initiative that might well make the Snapdragon brand a household name among the hundreds of millions of technology enthusiasts whose devices are already powered by the Snapdragon platform.

European Smartphone Market Down 14% YoY in 2020, Xiaomi and Oppo Appear To be Gaining on Samsung

The European smartphone market is down 14% year over year in 2020, and Xiaomi and Oppo appear to be gaining on Samsung. Futurum’s Olivier Blanchard takes a look at the numbers, the market, and what’s ahead.

What Voice Assistants Trained to Understand Atypical Speech Mean to The Future of Work

As remote collaboration continues to become the new bedrock of digital collaboration, voice-processing technologies are increasingly embedding themselves in the very platforms that organizations depend on for those types of communications. Improving the accuracy of voice-processing technologies by applying lessons learned from adapting to atypical speech will have significant impact across the board. Futurum’s Olivier Blanchard takes a look at what voice assistants trained to understand atypical speech mean to the future of work as well as a dive into some of the projects currently underway.

UK Consumer Advocacy Group Which? Lawsuit Against Qualcomm Seems Doomed Already

Futurum’s Olivier Blanchard discusses UK consumer advocacy group Which?’s lawsuit against Qualcomm and the challenges it faces ahead.

Apple Search for Automotive LiDAR Supplier Fuels New Rumors About Project Titan

Futurum’s Olivier Blanchard on Apple’s search for automotive LiDAR supplier fueling new rumors about Project Titan. While it may make more sense for Apple to stay in its consumer electronics lane, where it could focus on building a first rate Smart Home ecosystem to displace Alphabet and Amazon, and make XR cool enough to displace Microsoft, Oculus (Facebook), and potentially other consumer electronic giants like Samsung, Sony, HTC, and more, the real flex play for Apple this decade, its boldest hard swing for the fences, lies in entering the automotive market to take on Tesla.

Microsoft’s 3 New Versions of Office Aim to Meet Customers Where They Are

Microsoft finally optimizing its unified Office mobile app for Apple’s iPad devices isn’t just great news for iPad users – it’s also a clear signal from Microsoft that it intends to be more proactive about servicing segments of its ecosystem that may have, until now, been under-prioritized. Microsoft has also designed for specific segments of the Office User ecosystem, which is impressive. This ability to understand the user preferences and nuances involved in these unique segments of its ecosystem makes it clear that Microsoft has spent time and resources learning what these users’ needs are and that it has developed solutions so as to best to meet them.