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Author: Keith Kirkpatrick

Will Google’s AI Enhancements Help Drive Greater User Adoption?
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Nick Patience & Keith Kirkpatrick

Will Google’s AI Enhancements Help Drive Greater User Adoption?

Google Upgrades Its AI With New TPUs, Enhanced Gemini Model & Agentic AI
Nick Patience and Keith Kirkpatrick at The Futurum Group share their insights into Google’s late-2024 AI announcements, and discuss what the company needs to do to drive and retain customer interest in its AI offerings.
Why Companies Need AI Now, Powered by Salesforce
Keith Kirkpatrick

Why Companies Need AI Now, Powered by Salesforce

In our latest research brief completed in partnership with Salesforce, Why Companies Need AI Now, Powered by Salesforce, we discuss how AI agents can improve efficiency, productivity, and precision across industries, and drive better customer experiences through human-assisted, automated workflows, and agentic workflows.
Adobe Q4 FY2024 Earnings - Solids Growth, AI Integration, and Market Expectations
Keith Kirkpatrick

Adobe Q4 FY2024 Earnings – Solid Growth, AI Integration, and Market Expectations

Adobe Reports Record FY2024 Revenue Driven by Strong Digital Media and Digital Experience Segments While Leveraging AI to Drive Innovation and Meet Analyst Expectations
Keith Kirkpatrick, Research Director at The Futurum Group, analyzes Adobe’s FY2024 performance. Growth in the Digital Media and Digital Experience segments contributed to record revenue while addressing challenges like the impacts of foreign exchange.
Oracle Q2 FY2025 Results Focus on AI, Healthcare, and Cloud Revenue
Keith Kirkpatrick

Oracle Q2 FY2025 Results Focus on AI, Healthcare, and Cloud Revenue

Oracle’s Q2 FY2025 Earnings Highlight AI-Driven Growth in Cloud and Healthcare Despite Narrowly Missing Analyst Expectations
Keith Kirkpatrick, Research Director at The Futurum Group, discusses Oracle’s Q2 FY2025 results and AI’s role in Oracle’s cloud revenue growth, its impact on healthcare innovations, and the strategic significance of recurring revenues.
Will Outcomes-Based Pricing Become the Preferred Pricing Model for AI Agents in 2025?
Keith Kirkpatrick

Will Outcomes-Based Pricing Become the Preferred Pricing Model for AI Agents in 2025?

Keith Kirkpatrick, Research Director at The Futurum Group shares his insights on the growing use of outcomes-based pricing, spurred on by the growing use of AI. SaaS vendors will need to reassess pricing approaches to attract and retain customers.
Redefining AI Agent Lifecycle Management with Agentforce Testing Center
Keith Kirkpatrick

Redefining AI Agent Lifecycle Management with Agentforce Testing Center

Enabling Enterprises to Confidently Test, Deploy, and Refine AI Agents at Scale With Innovative Tools and Secure Environments
Keith Kirkpatrick, Research Director at The Futurum Group, discusses Salesforce’s Agentforce Testing Center, highlighting how its tools, such as secure sandboxes, synthetic testing, and analytics, redefine AI agent lifecycle management.
Smartsheet’s Q3 FY2025 Earnings: Strong Financials and Strategic Milestones
Keith Kirkpatrick

Smartsheet’s Q3 FY2025 Earnings: Strong Financials and Strategic Milestones

Smartsheet Posts Robust Q3 Growth and Announces Transformative Acquisition by Blackstone and Vista Equity Partners
Keith Kirkpatrick, Research Director at The Futurum Group, explores Smartsheet’s Q3 FY2025 results, focusing on its 17% revenue growth, customer retention strategies, and the $8.4B acquisition by Blackstone and Vista Equity Partners. What does this mean for its future in enterprise work management?
Smartsheet’s Collections to Improve Workspace Collaboration and Security
Keith Kirkpatrick

Smartsheet’s Collections to Improve Workspace Collaboration and Security

A Detailed Look At Smartsheet’s New Feature Enabling Curated Content Sharing for Enhanced Focus and Efficiency
Keith Kirkpatrick, Research Director at The Futurum Group, discusses Smartsheet’s collections feature and curated content sharing, improved workspace collaboration, and enhanced security, which aim to improve the work management platform.
Salesforce Q3 FY25: Agentforce Momentum, AI Advancements, and Strategic Insights
Keith Kirkpatrick

Salesforce Q3 FY25: Agentforce Momentum, AI Advancements, and Strategic Insights

Assessing Salesforce’s Financial Results, AI Innovations, and Strategic Developments for Q3 FY25
Keith Kirkpatrick, Research Director at The Futurum Group, discusses Salesforce's Q3 FY25 earnings. Key topics include the financial impact of its Agentforce AI platform, cRPO growth, strategic acquisitions, and the competitive implications of industry talent shifts.
Microsoft Ignite 2024 Transforming Enterprises with AI Innovations
Keith Kirkpatrick

Microsoft Ignite 2024: Transforming Enterprises with AI Innovations

Exploring How Microsoft’s Latest AI Advancements Reshape Enterprise Operations, Productivity, and Security
Keith Kirkpatrick, Research Director at The Futurum Group, explores Microsoft Ignite 2024's AI advancements, such as Microsoft Copilot Studio, new AI agents, and governance tools, which are transforming enterprise workflows.
Wrapping Up Adobe MAX - Six Five Webcast Enterprising Insights
Keith Kirkpatrick

Wrapping Up Adobe MAX – Six Five Webcast Enterprising Insights

Host Keith Kirkpatrick shares insights on Adobe MAX, including new AI advancements in Creative Cloud and the importance of responsible AI development.
Gen AI Revolutionizes QE: Insights from the 2024 World Quality Report
Keith Kirkpatrick

GenAI Revolutionizes QE: Insights from the 2024 World Quality Report

68% of Organizations Are Leveraging Gen AI to Drive Quality Engineering Transformation
Keith Kirkpatrick, Research Director at The Futurum Group, discusses the 2024 World Quality Report’s insights on how Generative AI is transforming Quality Engineering—additional insights on AI-driven test automation, upskilling challenges, and sustainability in QE.
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