Is Oracle’s AI Agent Studio the Missing Layer for Enterprise-Wide Automation?
Keith Kirkpatrick, Research Director at The Futurum Group, analyzes Oracle’s AI Agent Studio, a platform enabling enterprise users to create, manage, and extend AI agents across Fusion Cloud Applications without added cost or complexity.
Google Cloud Next 2025: The Yellow Brick Road to AI Transformation
Nick Patience, AI Practice Lead at The Futurum Group, shares his insights – along with those of colleagues – on Google’s Cloud Next 25 event, held last week in Las Vegas.
OpenText Expands Enterprise Automation with Titanium X and CE 25.2
Keith Kirkpatrick, Research Director at The Futurum Group, examines OpenText’s Titanium X rollout, which introduces AI agents across enterprise functions to support automation, security, and cloud-native.
Unlocking the Total Economic Value of Smartsheet
In our latest report, Unlocking the Total Economic Value of Smartsheet, completed in partnership with Smartsheet, The Futurum Group quantifies the platform’s financial and operational impact, revealing how Smartsheet helps organizations accelerate decision-making, streamline workflows, and realize a 601% ROI in just three years.
Logitech Enables Microsoft Copilot in Teams Rooms: Boosting Productivity and Engagement with Next-Generation AI Technology
In this research brief, Logitech Enables Microsoft Copilot in Teams Rooms: Boosting Productivity and Engagement with Next-Generation AI Technology, which is authored by The Futurum Group in collaboration with Logitech, we discuss the key challenges often faced using hybrid meetings. We also discuss how Microsoft Teams technology, infused with generative AI in Copilot, and deployed on Logitech hardware, can be used to address these issues, enhancing the meeting participant experience and driving additional productivity during and after the meeting.
Will Zendesk’s Resolutions-Driven Strategy Resonate With Customers?
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on Zendesk Relate, announcing the company’s Resolution Platform, Employee Service Suite, and the full embrace of an outcome-based pricing model.
Building Unified Intelligence for SMBs: The Foundation for CX with Epicor – Six Five Media Virtual Webcast
The future of business isn’t just about data; it’s about making that data actionable for everyone, not just data scientists. 🧑🔬 The Futurum Group’s Research Director Keith Kirkpatrick hosts John Carrico, VP of Product Management at Epicor, for a discussion on how Epicor’s Grow Data Platform is improving customer experiences (CX) for small and mid-sized […]
Leveraging Epicor’s Grow Data Platform for Better Insights and Improved CX
In our latest research brief completed in partnership with Epicor, Leveraging Epicor’s Grow Data Platform for Better Insights and Improved CX, we discuss the key reasons to utilize a CDP, discuss the critical features and technologies that underpin the most useful and powerful CDPs, and the key benefits that can be derived by using a CDP. We also provide an overview of Epicor’s Grow Data Platform, discuss its key architecture and benefits, and investigate how artificial intelligence is being embedded throughout the platform.
Unveiling the Power of Unified Data: A Deep Dive into Epicor’s Grow Data Platform
In our latest white paper completed in partnership with Epicor, Unveiling the Power of Unified Data: A Deep Dive into Epicor’s Grow Data Platform, we discuss the key reasons to utilize a CDP, discuss the critical features and technologies that underpin the most useful and powerful CDPs, and the key benefits that can be derived by using a CDP. We also take a deep dive into Epicor’s Grow Data Platform, focusing on the key points of differentiation offered by the platform, discuss its key architecture and benefits, and investigate how artificial intelligence is being embedded throughout the platform.
Smartsheet Supports Efficiency and Visibility Gains Across Enterprise Operations
Keith Kirkpatrick, Research Director at The Futurum Group, shares insights into how enterprise clients use Smartsheet to improve execution speed, reporting visibility, and operational efficiency across distributed project teams.
Will Orchestration Tools Help Vendors Deliver on Their Agentic Promises?
Keith Kirkpatrick, Research Director at The Futurum Group, shares his insights on the importance of orchestration tools for helping customers realize ROI from AI agent deployments that reach across disparate applications, systems, and vendors.
Can Industry-Focused ERP Vendors Grab Market Share from Stalwarts?
Keith Kirkpatrick, Research Director at The Futurum Group shares his insights into the ERP software category, and discusses the importance of smaller vendors highlighting industry-specific features to attract new customers.
