Archives: News

Fresh Reports Reveal Insights from Qualtrics, Salesforce, Verint, HubSpot, and ACSI
Customer experience driven solutions deliver proactive service management and pre-integrated use-case based assurance solutions for rapid monetization of specific service categories
UK Customers in Highly Regulated Industries to Greatly Benefit from Informatica’s New PoD
Top-rated knowledge management solution integrates with ServiceNow to enable proactive, guided experiences
World market leader in pharma MES selects new cloud call center solution to optimize customer service operations worldwide with ServiceNow
NICE announces CXone compatibility with the Chrome OS ecosystem
Hospitality leader Hyatt sets new standard for modern convenience and guest engagement with enhanced two-way messaging
Europe’s largest poke bowl chain will utilize ISC-CX’s proprietary state-of-the-art measurement technologies and multi-lingual teams to bring their customer experience analysis to the next level

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