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Archives: News

Sherril Hanson

Teradata Reports Fourth-Quarter and Full-Year 2021 Financial Results

Recurring revenue was 77% of total revenue in the fourth quarter, up from 70% the prior year period
Sherril Hanson

LivePerson to Announce Fourth Quarter 2021 Financial Results on February 24, 2022

Sherril Hanson

SkyPoint Cloud Launches SkyPoint Profile, Customer 360 Solution

SkyPoint Profile allows businesses and healthcare systems to unify siloed data and gain a deeper understanding of each customer or patient
Sherril Hanson

TELUS International Celebrates One Year as a Public Company

TELUS International remains the largest technology IPO in the history of the Toronto Stock Exchange
Sherril Hanson

Taking a Humanized Approach to Customer Feedback Leads to a More Engaging Experience and Richer Insights

Sherril Hanson

Trustpilot vows to increase legal action against businesses repeatedly misusing reviews and undermining consumer trust

Alex Gaw

From Consumers to Workers, New Research Reports Shed Light on a Range of CX Perceptions and Trends

Fresh Reports Reveal Insights from Qualtrics, Salesforce, Verint, HubSpot, and ACSI
Sherril Hanson

Infovista launches 360° Assurance solutions to deliver predictive, real-time and ubiquitous customer experience assurance across any operator’s entire network

Customer experience driven solutions deliver proactive service management and pre-integrated use-case based assurance solutions for rapid monetization of specific service categories
Sherril Hanson

Informatica Announces New PoD in UK to Support Growing Demand for Data Sovereignty

UK Customers in Highly Regulated Industries to Greatly Benefit from Informatica’s New PoD
Sherril Hanson

eGain Knowledge Hub receives ServiceNow Built on Now certification

Top-rated knowledge management solution integrates with ServiceNow to enable proactive, guided experiences
Sherril Hanson

Körber to Leverage 3CLogic Voice Solution Globally

World market leader in pharma MES selects new cloud call center solution to optimize customer service operations worldwide with ServiceNow
Sherril Hanson

NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program

NICE announces CXone compatibility with the Chrome OS ecosystem
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