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Archives: News

September 13, 2021

CX Tech Leader, Alvaria, Inc. Announces Complete Integration of Recent Aspect and Noble Systems Acquisitions

September 10, 2021

Airport CX: Choices, Choices . . . Wait in Line or Read a Book While Sipping a Beverage?

September 10, 2021

Skeepers Group Launches CX Management, A Plug-in to Rationalize Customer Feedback

September 10, 2021

New ASAPP Research Reveals Top 3 Reasons Why Contact Center Workers Have One of the Highest Turnover Rates in The Nation

September 10, 2021

Sprinklr Introduces Modern Research Lite

September 9, 2021

IntelePeer’s Atmosphere CPaaS Solution is Now Available in IBM Watson Assistant Designed to Create Enhanced Contact Center Experiences

September 9, 2021

Vantage Circle Partners With JazzHR To Enhance Employee Experience

September 9, 2021

IQVIA Unveils AI-Powered Tech to Enhance Medical Information Contact Center Services

September 9, 2021

Dynamic Yield Celebrates Stella & Dot, StriVectin, LUISAVIAROMA, and Others in Inaugural 2021 Personalization Awards

September 9, 2021

InMoment Completes Acquisition of Lexalytics, the Leader and Pioneer of Structured and Unstructured Data Analytics

September 9, 2021

Optimizely Announces Opticon21: Digital Experience Leaders to Convene at Global, Virtual Event

September 9, 2021

New Automation and AI Innovations from Service Cloud Transform the Contact Center to a Digital HQ for Service Teams

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