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Sherril Hanson

ActionIQ Releases Comprehensive B2B Customer Data Platform Solution

Sherril Hanson

Zoom Announces Termination of Merger Agreement with Five9

Sherril Hanson

FIVE9 POISED TO CONTINUE TO TRANSFORM CUSTOMER ENGAGEMENT AND DRIVE INDUSTRY-LEADING GROWTH AND PROFITABILITY FOR SHAREHOLDERS AS STANDALONE COMPANY

Sherril Hanson

Alonti Catering Kitchen Selects InMoment as their Experience Improvement Partner Following Extensive Vendor Review

Sherril Hanson

Major Carriers Crossing Consumer Digital Divide with Airkit’s New CX Solutions for Insurance

New digital self-service solutions lower carrier cost to serve by 40%, achieve 0% NIGO, 2x sales efficiency, and increase CSAT by 30%.
Sherril Hanson

Haptik launches AI Agent Assist to improve agent performance and drive better customer experiences

Alex Gaw

Video Chat: Boosting Conversions and Aiding the Customer Journey by Ocular Solution

Chilean Startup Sees Video Chat as an Efficient Way to Reduce Cart Abandonment Rate
Sherril Hanson

Qubit Survey Reveals 72.6% of Online Shoppers Blame Inability to Find Desired Products as Top Reason for Lack of Purchase

More than 61% of shoppers cite poor site navigation as the motivation for ‘bouncing’ and abandonment
Sherril Hanson

TOTANGO ANNOUNCES $100 MILLION GROWTH INVESTMENT TO DEMOCRATIZE CUSTOMER SUCCESS

Sherril Hanson

Majority of Job-Changers in the Great Resignation Were Burned Out, Wanted to Be Valued and Cared For

Limeade research finds 40% of employees cite burnout as top reason for departure and more than a quarter (28%) were so dissatisfied with their work situations they resigned without a job lined up.
Sherril Hanson

Evolv AI Releases Flows, a New Approach to Understanding Digital Customer Behavior and Driving Better Outcomes

Sherril Hanson

Kore.ai Raises $70 Million in Growth Financing to Power Growth of Expanded Product Offering

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