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October 5, 2021

Businesses are Emerging from Pandemic Better Equipped to Handle Advanced Customer Expectations

October 5, 2021

Dash Network Launches to Bring In-Depth Market Intelligence and Insights to the Global Customer Experience Industry

October 4, 2021

Sprinklr Introduces the Next Generation of Unified Modern Care for Faster Service, Engagement at Scale, and Increased Revenue

October 4, 2021

Alvaria Receives 2021 Contact Center Technology Award from CUSTOMER Magazine

October 4, 2021

Talkdesk Insurance Smart Service Solution Transforms Policyholder and Agent Interactions

October 4, 2021

Talkdesk Transforms Government Benefits Program Delivery

October 4, 2021

SYNLAB expands partnership with Feedtrail to gain real-time patient and customer feedback

October 4, 2021

Zeta Acquires Technology Platform and Data from Apptness to Strengthen Identity Solution and Omnichannel Marketing Platform

October 4, 2021

SMG receives a significant strategic investment from Brentwood Associates to accelerate innovation and increase value for clients

October 1, 2021

Forrester’s European Auto Manufacturers CX Index 2021: Physical Touchpoints Still Critical For Auto Purchase And Service Experiences

October 1, 2021

Forrester’s European Banking CX Index 2021: Pandemic Boosted The Importance Of Delivering Strong Digital Experiences

October 1, 2021

Qualtrics Completes Acquisition of Clarabridge

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