The proposed acquisition of Affinio will expand NowVertical’s position in the enterprise Marketing vertical and provide additional privacy-safe data analytic capabilities to the company’s platform.
More than half (53%) of consumers have cut spending after a bad experience with a company; Internet service providers, airlines most likely to frustrate customers with poor service
NICE helps shape CX strategy, delivers nearly $1.8 million in annual benefits through efficient management of Globe’s WFM Operational Center across voice and digital lines of business with Value Realization Services
