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Archives: News
November 26, 2021
Sherril Hanson
Industry News
MoEngage launches Strategic Customer Advisory Board to Co-create their Product Innovation Roadmap, and Shape the Future of Customer Engagement & Experience
The board includes leaders from Airtel, Flipkart, Sharechat, Landmark Group, OYO, HT Media, BigBasket, Navi, Wakefit and CoinDCX.
November 25, 2021
Sherril Hanson
Industry News
Espire Infolabs Partners with Conversational Ai Leader Pattr (Formerly Proxima) in ANZ
November 25, 2021
Sherril Hanson
Industry News
Intouch Insight Ltd. Announces 32% Revenue Growth and Q3 2021 Financial Results
November 24, 2021
Sherril Hanson
Industry News
Talisma Announces Partnership with Abu Dhabi Commercial Bank to Implement AI Powered WhatsApp Chatbot for Superior Customer Experience
November 24, 2021
Sherril Hanson
Industry News
Leading Japanese BPO Adopts NICE Enlighten AI for Smart Quality Management and Improved Customer Service
NICE Enlighten enables efficient targeted behavioral coaching for CSAT improvement and massive productivity gains
November 23, 2021
Sherril Hanson
Industry News
Optimizely Experimentation Platform Drives Up to $9.7 Million NPV and $1.5 Million in Savings, According to Total Economic Impact Study from Independent Consulting Firm
Customers can realize up to 286% ROI after adopting data-driven processes
November 23, 2021
Sherril Hanson
Industry News
LINK Mobility integrated into Emarsys’ (SAP) omnichannel customer engagement platform
November 23, 2021
Sherril Hanson
Industry News
Pipedrive Opens Its Tenth Office Globally in Berlin: The Global CRM Provider Is Doubling Down on the German Market
November 23, 2021
Sherril Hanson
Industry News
Varicent named Employee Engagement Champion at LinkedIn’s 2021 Talent Awards
November 23, 2021
Sherril Hanson
Industry News
NICE Recognizes Industry-Leading CXone Application Partners at Fourth Annual DEVone Partner Conference
Awards highlight innovative applications designed to create a fluent digital customer experience
November 23, 2021
Sherril Hanson
Industry News
TIBCO Named a Leader in Master Data Management by Leading Independent Research Firm
TIBCO Receives Highest Possible Scores in 9 out of 24 Criteria
November 23, 2021
Sherril Hanson
Industry News
Retention Cloud Leader CleverTap Names Former Freshworks CRO Sidharth Malik as Global CEO
Founding CEO Sunil Thomas becomes Executive Chairman to lead the company’s strategic initiatives
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