Khoros Announces the 2021 Khoros Kudos Award Winners for Delivering World-Class Digital CX

Kudos awarded to JMP, Three Ireland, PowerSchool, TV 2, Sky UK, Anaplan, Promega, Esri, ReachOut, Adobe, and Intuit

AUSTIN, Texas (September 14, 2021) — Khoros, the award-winning leader in digital-first customer engagement software and services, today announced the winners and finalists of its second annual Khoros Kudos Awards. The awards recognized brands leveraging Khoros’ platform to deliver world-class digital customer experiences that save time and money, create revenue, and, ultimately, create customers for life.

The Khoros Kudos Awards featured 11 categories and submissions from leading, global brands that shared their stories and successes. Winners and finalists for each category were announced at the company’s third annual industry event Khoros Engage:

“At Khoros, we have the great privilege of working with some of the world’s best brands, and I’m excited to be able to recognize some of them for their tremendous work,” said Katherine Calvert, CMO at Khoros. “Over the past year, these organizations have leveraged technology to make an impact with their customers, their companies and their communities. Huge ‘kudos’ to our 2021 winners and finalists.”

Winners were determined by a two-step process: initial peer voting by way of “kudos” (similar to “likes”) on Atlas, Khoros’ brand-owned community, and then those scores were combined with the evaluations of a panel of judges (comprised of Khoros leaders and independent industry experts).

View the full list of award winners and finalists on Khoros’ Atlas community here. To learn more about Khoros and its digital-first customer engagement software and services for contact centers, community engagement, and social media management, visit khoros.com.

About Khoros

Over 2,000 global brands, including one-third of the Fortune 100 companies, leverage the power of Khoros’ award-winning customer engagement platform to create customers for life. Our innovative enterprise solutions ensure success across digital customer service, messaging, chat, online brand communities, and social media management. Combined with our industry-leading services, Khoros enables brands to connect with customers throughout their entire digital journey.

Khoros powers more than 500 million daily digital interactions and leverages AI to turn these interactions into insights and action. Recognized nationally and locally as one of the Best Places to Work, Khoros has 11 offices globally and Vista Equity Partners is its lead investor. For more information, visit khoros.com.

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Media Contact:

Mandy Mayekawa

pr@khoros.com

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

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