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Technology Insights

The Futurum Group’s analysts cover a myriad of technologies across the technological landscape. Here you can narrow down our insights by technology category. If you prefer to filter by industry vertical, you can do that here.

Improving Contact Center Experiences via NLP, NLU, and Analytics-Focused AI
July 17, 2023

Improving Contact Center Experiences via NLP, NLU, and Analytics-Focused AI

Keith Kirkpatrick, Research Director at The Futurum Group covers Twilio’s partnership with Frame AI, and discusses the continuing value being derived from non-generative AI technology, including NLP, NLG, and analytics-based...
Using-Retrieval-Augmented-Generation-With-Access-Control-Technique-for-Managing-LLMs-Can-Be-Applied-Enterprise-Wide
July 17, 2023

Using Retrieval-Augmented Generation With Access Control Technique for Managing LLMs Can Be Applied Enterprise-Wide

Keith Kirkpatrick, Research Director at The Futurum Group, covers Coveo’s use of retrieval-augmented generation, and discusses how the company’s inclusion of access-level control can help organizations safely deploy generative AI...
HPE Discover 2023: HPE Extends HPE GreenLake Private Cloud Portfolio at Equinix IBX Data Centers
July 17, 2023

HPE Discover 2023: HPE Extends HPE GreenLake Private Cloud Portfolio at Equinix IBX Data Centers

The Futurum Group’s Ron Westfall examines why HPE needed to expand its alliance with Equinix to better capitalize on Equinix’s colocation ecosystem, which currently encompasses thousands of tenants including enterprises,...
Gainsight Agrees to Acquire Customer Education Platform Northpass
July 17, 2023

Gainsight Agrees to Acquire Customer Education Platform Northpass

Sherril Hanson, Senior Analyst at The Futurum Group, reviews the Gainsight announcement of customer education provider Northpass, and how it will broaden the company’s platform....
Generative AI Capabilities Coming to Pega Infinity in Q3
July 14, 2023

Generative AI Capabilities Coming to Pega Infinity in Q3

The Futurum Group analyst Todd R. Weiss shares his insights about the generative AI capabilities coming to Pega Infinity in Q3 as the low-code, AI-powered decisioning and workflow automation platform...
IBM watsonx.data is Now Generally Available as Part of Major watsonx Announcement
July 14, 2023

IBM watsonx.data is Now Generally Available as Part of Major watsonx Announcement

Randy Kerns, Senior Strategist at The Futurum Group covers covers the release of IBM's new AI-focused solutions as it announces general availability of watsonx.data....
5G Factor VRN_Azure for Operators_Build 5G Modern Connected Apps at the Edge
July 13, 2023

5G Factor Video Research Note: Azure for Operators: Build 5G Modern Connected Apps at the Edge

The Futurum Group's Ron Westfall and Steve Dickens examine why the cloud plays a major role across recent 5G ecosystem moves including the Azure for Operators 5G modern connected applications...
HPE Completes Acquisition of Private 5G Specialist Athonet
July 13, 2023

5G Factor Video Research Note: HPE Completes Acquisition of Private 5G Specialist Athonet

The Futurum Group's Ron Westfall and Steve Dickens examine why the cloud plays a major role across recent 5G ecosystem moves including the completion of the HPE acquisition of Athonet...
Red Hat Becomes the Primary Infrastructure Platform for Nokia's Core Network Applications
July 13, 2023

5G Factor Video Research Note: Red Hat Becomes the Primary Infrastructure Platform for Nokia’s Core Network Applications

The Futurum Group’s Ron Westfall and Steve Dickens examine why the cloud plays a major role across recent 5G ecosystem moves including Red Hat becoming the primary infrastructure platform for...
Why the cloud is key to the Nokia/Red Hat deal, Azure for operators 5G modern connected apps push, HPE acquisition of Athonet
July 13, 2023

5G Factor: Why the Cloud is Key to the Nokia/Red Hat Deal, Azure for Operators 5G Modern Connected Apps Push, and the Completion of the HPE Acquisition of Athonet

Futurum’s Ron Westfall and Steve Dickens examine why the cloud plays a major role across recent 5G ecosystem moves including Red Hat becoming the primary infrastructure platform for Nokia's core...
Nokia and Verizon Shine Spotlight on Key Private Wireless Use Cases Transportation and Logistics
July 12, 2023

Nokia and Verizon Shine Spotlight on Key Private Wireless Use Cases: Transportation and Logistics

The Futurum Group’s Ron Westfall examines why Nokia and Verizon have the portfolio resources and market vision that are key to helping move the market needle in broadening and advancing...
Cybersecurity is Everyone’s Job
July 12, 2023

Cybersecurity is Everyone’s Job

Dave Raffo, Senior Analyst at The Futurum Group discusses the key findings from his recent research study with CISOs on determining what tools and processes they use to combat ransomware...

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