The News: Pega Cloud is now available on Google Cloud, giving Pegasystems enterprise users increased multi-cloud capabilities and flexibility while also allowing customers to bring their Pega Cloud applications closer to the Google services they are also using. The Pega Cloud on Google Cloud capabilities are available as a managed as-a-service offering from the low-code AI-powered decisioning and workflow automation vendor and were unveiled at the PegaWorld iNspire conference in Las Vegas on June 13. Read the full Press Release from Pegasystems.
Pega Cloud Now Available on Google Cloud, Adding Flexibility
Analyst Take: Pega Cloud’s first-time availability on Google Cloud is a great move by Pegasystems to give its customers increased flexibility and broader cloud service capabilities across their operations. And making the offering available as a managed service adds to the value of the new service, making it even easier and more logical for busy enterprises.
By allowing Pega Cloud solutions to be operated on Google Cloud, customers will gain increased access to Google’s highly scalable and secure cloud services, allowing them to streamline their management and operations of Pega’s low-code AI-powered decisioning and workflow automation platform and other Pega services.
I believe that Pega customers will gravitate to this new offering. Anything that makes IT easier is something that customers will support, especially when it involves critical business services.
By making Pega Cloud available through Google Cloud, Pega customers will be able to bring their Pega Cloud applications closer to the Google services they also use, enabling them to empower their data while creating a stronger technological alignment between the two cloud operations. Pega Cloud customers who also use Google Cloud will now be able to aggregate customer behavior data with Google’s Big Query data warehouse and then gain new insights from the Pega Customer Decision Hub and use them in Pega’s adaptive AI-powered decisioning models. Similar new features will be added in the future for Pega and Google Cloud users, including the ability to incorporate Google’s generative AI services with Pega Infinity to accelerate low-code development, optimize personalized engagement, and assist users and customers. These will be extremely useful and appreciated capabilities for users who want to make these combinations easier and more automated.
Don Schuerman, Pega’s Chief Technology Officer, told me at PegaWorld that customers have been asking for such capabilities between Pega Cloud and Google Cloud, including some customers that compete directly with Amazon in the retail space and do not want to pay their competitor for AWS services. Other clients want to build on their existing relationships with various Google units, he added.
Some Google Cloud users have “commit to consume” deals with Google that require certain levels of use for Google Cloud services, and the new Pega Cloud on Google Cloud offering will help them meet those consumption levels, said Schuerman. This is a boon for customers and benefits Pega and Google, making the new offering even more useful, I believe.
By running operations on the same infrastructure using Pega Cloud on Google Cloud, customers will benefit when running any of their tasks.
For Pega customers, this is something they will want to investigate to determine if it can help them streamline and improve their IT operations. Hats off to Pega for responding to the needs of its customers and making this option available after hearing of these needs.
Disclosure: The Futurum Group is a research and advisory firm that engages or has engaged in research, analysis, and advisory services with many technology companies, including those mentioned in this article. The author does not hold any equity positions with any company mentioned in this article.
Analysis and opinions expressed herein are specific to the analyst individually and data and other information that might have been provided for validation, not those of The Futurum Group as a whole.
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