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Zendesk-Acquires-Workforce-Management-Software-Provider-Tymeshift
June 22, 2023

Zendesk Acquires Workforce Management Software Provider Tymeshift

Keith Kirkpatrick, Research Director at The Futurum Group covers Zendesk’s acquisition of Tymeshift, an AI-powered workforce management solution built exclusively for Zendesk customers, which enables the improved management of agent...
New Avaya-Alvaria Partnership to Focus on Proactive Customer Experience, Outbound Engagement
June 22, 2023

New Avaya-Alvaria Partnership to Focus on Proactive Customer Experience, Outbound Engagement

The Futurum Group’s Daniel Newman and Keith Kirkpatrick provide their insights and analysis on the new Avaya-Alvaria partnership, as their collaboration looks to bring deeper focus on proactive customer outreach...
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June 21, 2023

Shure Introduces MXA902 Integrated Conferencing Ceiling Array, Revolutionizing Audio Solutions for Meeting Rooms

Craig Durr, Senior Analyst at The Futurum Group, covers the introduction of Shure's MXA902 Integrated Conferencing Ceiling Array and its potential to revolutionize audio solutions in meeting rooms. The research...
Craig Durr
June 21, 2023

Qualcomm Gives Communications Hardware Vendors a Powerful Foundation for AI-Based Experiences

Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications at The Futurum Group, examines Qualcomm’s recent announcement of the Video Collaboration Platform....
June 21, 2023

Accenture’s $3 Billion AI Investment: Get Used to It

Mark Beccue, Research Director AI at The Futurum Group examines Accenture’s $3 billion AI investment. The piece explores why Accenture’s investment is important to not only Accenture, but also why...
June 20, 2023

AMD and Hugging Face Team Up to Democratize AI Compute – Shrewd Alliance Could Lead to AI Compute Competition, Lower AI Costs

Mark Beccue, Research Director AI at The Futurum Group examines why AMD and Hugging Face team up to democratize AI compute. The piece explores why the partnership accelerates AMD’s market...
June 20, 2023

Marvell Accelerates Automotive Zonal Architectural Cause with Brightlane Q622x Switch Debut

The Futurum Group’s Ron Westfall assesses why Marvell is advancing Automotive Ethernet innovation to fulfill the evolving demands of the software-defined vehicle era. Through the new Brightlane Q622x switch family,...
June 19, 2023

Microsoft Activision Deal Blocked in U.S.

The Six Five team discusses Microsoft Activision Deal Blocked in U.S....
June 19, 2023

Lenovo AI Disclosures

The Six Five team discusses Lenovo AI Disclosures....
June 19, 2023

Oracle Q1 Earnings

The Six Five team discusses Oracle Q1 Earnings....
June 19, 2023

IBM Quantum Utility Breakthrough

The Six Five team discusses IBM Quantum Utility Breakthrough....
June 19, 2023

Salesforce AI Day NYC

The Six Five team discusses Salesforce AI Day NYC....

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