Menu

Cisco Finishes Fiscal With Solid Results and Conservative Guidance

The News:

Cisco shares fell about 6% in extended trading on Wednesday after the maker of computer networking equipment provided a disappointing forecast. CEO Chuck Robbins told analysts during a conference call on Wednesday that the company’s chief financial officer, Kelly Kramer, will be retiring.

Here’s how the company did in the fiscal fourth quarter:

  • Earnings: 80 cents per share, adjusted, vs. 74 cents per share as expected by analysts, according to Refinitiv.
  • Revenue: $12.15 billion, vs. $12.08 billion as expected by analysts, according to Refinitiv.

Revenue in the quarter declined 9% from a year earlier, according to a statement, the third straight quarterly drop. Earnings per share rose 22% as the company reduced operating expenses by 9%. Read the full news piece on CNBC

Analyst Take: In the wake of a non-stop set of resistance for the economy and many parts of the enterprise IT, Cisco was sure to be facing a challenge to deliver this quarter.

The results were good, and bad, but more good. The numbers beat the adjusted expectations. This has been thematic as expectations after Covid-19 halted the economy were set to more reasonable levels. However, nothing should be taken for granted with what is going on the world, and with Cisco being a huge supplier of infrastructure for enterprises, schools, government and more, the company had its work cut out for it. 

Cisco has also seen a wave of challenges in the past few quarters that were more invasive than many SaaS and Cloud plays. More like the chipmakers, the trade disputes with china were problematic, and so was the first 2 months of the year when supply chains were damaged by Covid-19 in China before it reached U.S. shores. This was essentially what Cisco dealt with for most of the calendar year. 

Some reprieve was found as investments in Cyber Security and Collaboration exploded after Covid-19 hit the economy hardest. This bode well for Cisco as its Collaboration and Security businesses both saw significant growth. In the quarter, security saw a 10% growth and Cisco is now the world’s largest IT security company. So that is a silver lining for sure.

Other parts of the business have seen more headwinds, most specifically the datacenter infrastructure business, which has suffered double-digit declines. I believe this part of the business will bounce back when the pandemic stabilizes enough for businesses, colleges and public sector employees to head back to work–and yes, there will be some changes in work and more remote work, but I think the company’s strong collaboration, SD-WAN and security business will all grow to offset the longer implications of the overly touted “New Normal.”

Overall Impressions of Cisco Q4 Earnings and a Look Ahead

The Big OEM’s like Cisco, Dell, HPE are all going to need to be looked at a little bit differently than the cloud and SaaS players. I feel like people get this when pricing in the stock, but sometimes forget it when looking at earnings.

In the midst of a pandemic, that came on the heels of an ongoing trade war, Cisco had more headwinds than many in the tech space. With all of that in mind, I believe the company performed above expectations and has room to gain momentum in future quarters as the pandemic subsides.

The first quarter guidance, as I see it is soft because of the uncertainty. If Chuck Robbins had been more aggressive, I would have been concerned. However, I do believe the company has some force multipliers in areas like Collaboration, Security, Applications and 5G where momentum could serve as an accelerant to getting results back on track and closer to a flat YoY.

While the pandemic and its economic impacts could reach further into Cisco’s new fiscal year, I do believe the company should see momentum build as the year continues. The company’s challenges seem to be, in many ways, already priced into the business. As companies resume more operations, Cisco is at the center of many parts of business digital transformation. This should be the catalyst to propel it into better results YoY, which is what investors should be looking for. 

Futurum Research provides industry research and analysis. These columns are for educational purposes only and should not be considered in any way investment advice.

Read more analysis from Futurum Research:

There’s Growing Evidence That Microsoft Will Overtake Salesforce in its Core Business Within Three Years

Marvell’s Borderless Enterprise Portfolio Gets Safer and Smarter

SAP and HPE Partner to Deliver Enterprise Cloud On-Prem

Image Credit: Cisco

 

Author Information

Daniel is the CEO of The Futurum Group. Living his life at the intersection of people and technology, Daniel works with the world’s largest technology brands exploring Digital Transformation and how it is influencing the enterprise.

From the leading edge of AI to global technology policy, Daniel makes the connections between business, people and tech that are required for companies to benefit most from their technology investments. Daniel is a top 5 globally ranked industry analyst and his ideas are regularly cited or shared in television appearances by CNBC, Bloomberg, Wall Street Journal and hundreds of other sites around the world.

A 7x Best-Selling Author including his most recent book “Human/Machine.” Daniel is also a Forbes and MarketWatch (Dow Jones) contributor.

An MBA and Former Graduate Adjunct Faculty, Daniel is an Austin Texas transplant after 40 years in Chicago. His speaking takes him around the world each year as he shares his vision of the role technology will play in our future.

Related Insights
Five9 Expands Google Cloud Partnership With a Unified Enterprise CX AI Platform
January 16, 2026

Five9 Expands Google Cloud Partnership With a Unified Enterprise CX AI Platform

Keith Kirkpatrick, Research Director at Futurum, examines Five9’s expanded partnership with Google Cloud and the launch of a joint Enterprise CX AI offering integrating Gemini Enterprise and Vertex AI....
Salesforce’s Slackbot Goes GA - Is This the Real Test for Agentforce
January 15, 2026

Salesforce’s Slackbot Goes GA – Is This the Real Test for Agentforce?

Keith Kirkpatrick, Research Director at Futurum, examines Slackbot general availability and how Salesforce is operationalizing Agentforce 360 by embedding a permissioned, context-aware AI agent directly into Slack workflows....
Salesforce’s Agentic Enterprise Push Highlights the Role of Context
January 15, 2026

Salesforce’s Agentic Enterprise Push Highlights the Role of Context

Keith Kirkpatrick, Research Director at Futurum, examines Salesforce’s Spring ’26 Release and its Agentic Enterprise strategy, focusing on how shared context across AI agents is reshaping sales, service, and commerce...
Will Google Gemini Enterprise for Customer Experience Deliver Context?
January 13, 2026

Will Google Gemini Enterprise for Customer Experience Deliver Context?

Keith Kirkpatrick, Research Director at Futurum, shares his insights into Google’s Gemini Enterprise for Customer Experience, and discusses the core guardrails and capabilities required to drive adoption by customers....
SAP Positions AI as a Core Retail Operating Layer at NRF 2026
January 13, 2026

SAP Positions AI as a Core Retail Operating Layer at NRF 2026

Keith Kirkpatrick, Research Director at Futurum, examines SAP’s NRF 2026 announcement and how a SAP retail AI operating system embeds AI across planning, operations, commerce, and fulfillment to drive consistency...
CIO Take Smartsheet's Intelligent Work Management as a Strategic Execution Platform
December 22, 2025

CIO Take: Smartsheet’s Intelligent Work Management as a Strategic Execution Platform

Dion Hinchcliffe analyzes Smartsheet’s Intelligent Work Management announcements from a CIO lens—what’s real about agentic AI for execution at scale, what’s risky, and what to validate before standardizing....

Book a Demo

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.