WEM Customer Numbers Are Growing and Usage Is Deepening
Sherril Hanson, Senior Analyst at The Futurum Group, shares insights from Genesys’ annual update on its Workforce Engagement Management solution, which has been showing steady customer growth and deepening usage.
The New Microsoft Teams App for VDI Marks a Milestone in Virtual Collaboration Technology
Craig Durr, Research Director at The Futurum Group, describes the new Microsoft Teams app for VDI as a next step in virtual collaboration, enhancing performance and user experience.
Ericsson Selected by AT&T to Lead the Build-Out of AT&T’s Open RAN Network, Showing Lead Integration Credentials Are Key
The Futurum Group’s Ron Westfall and Todd R. Weiss share their insights on why Ericsson gains strategic inroads and channel influence with the $14.5 billion AT&T deal as the Open RAN takes off in North America and worldwide.
The Futurum Group’s Steven Dickens and Keith Townsend share their insights on Broadcom's significant price cut for VMware's hybrid cloud suite subscription, the end of perpetual licenses, and a new, cost-effective vSphere bundle.
Oracle Reported Sound FY 2024 Q2 Results Underscored by Robust Oracle Cloud Infrastructure Growth of 52% YoY, Huge SaaS Gains, and Multi-Cloud Advances
The Futurum Group’s Ron Westfall and Daniel Newman assess Oracle’s FY 2024 Q2 results and how they validate Oracle is powering innovation and accelerating adoption across the cloud and AI ecosystems, especially in multi-cloud environments.
Sales Assist Combines Many 8×8 Capabilities, Tying Together the Customer Journey
Sherril Hanson, Senior Analyst at The Futurum Group, looks at 8x8’s new Sales Assist, which helps retailers provide an improved and connected customer experience.
New Partnership to Drive More Personalization, Less Friction, and Great Efficiency with Mobile Experiences
Keith Kirkpatrick, Research Director at The Futurum Group, covers the mobile enhancements announced by Salesforce and Apple, which are designed to improve field service workers and end-customer experiences.
Bloated Inventories Still Saddle Recovery with Growth Asymmetries
Olivier Blanchard, Research Director at The Futurum Group, shares his insights on Semtech Q3 FY 2024 earnings, which point to continued recovery despite asymmetrical drag on hardware demand.
Interview with Delighted Surveys Customer, Chubbies Shorts
Sherril Hanson, Senior Analyst at The Futurum Group, provides insights into Delighted by Qualtrics and interviews end-user, Rachel Black, senior manager of CX at Chubbies Shorts.
Classiq Drives Quantum Adoption with Suite of Applications on GitHub
Mitch Lewis, Research Analyst at The Futurum Group, shares his insights on Classiq’s quantum computing software platform and its release of a quantum application suite.
