Talkdesk Education Smart Service Joins Other Vertical-Focused Contact Center Solutions
Sherril Hanson, Senior Analyst at The Futurum Group, takes a look at Talkdesk’s new contact center vertical solution for higher education, Talkdesk Education Smart Service.
How Reckless Regulators Could Inadvertently Harm Competition
Olivier Blanchard, Research Director at The Futurum Group, shares his insights on why pressure from antitrust regulators caused Adobe and Figma to abandon their merger deal.
GitGuardian Expands into Infrastructure as Code Security
Krista Macomber, Senior Analyst with The Futurum Group, covers GitGuardian, a solution for securing cloud applications by stopping leaky secrets in agile development.
Cisco Shifts Focus to Software, Acquires Splunk and Isovalent for Cloud Growth
The Futurum Group’s Steven Dickens covers Cisco’s proposed acquisition of Isovalent, marking a pivotal shift in the tech giant’s strategy to transition to a software-centric ARR-focused business model.
How Epic v. Google, Epic v. Apple, and Google’s Historic 50-States Settlement Are Reshaping the App Marketplace Competitive Landscape
Olivier Blanchard, Research Director at The Futurum Group, shares his insights on what the Epic Games v. Google decision and Google’s historic antitrust settlement with all 50 US states means for the future of app stores.
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s planned acquisition of automated incentive commission management software vendor Spiff and discusses how the deal will benefit Salesforce and its customers.
Quantum Workplace Deepens its Solution Set and Accelerates Growth
Sherril Hanson, Senior Analyst at The Futurum Group, chats with Quantum Workplace, digging into the company’s acquisition of Talent Keepers, which deepens Quantum’s capabilities and contributes to its plan for growth.
Intel Launches 5th Gen Xeon Scalable Processors Delivering Leaps in Performance and Energy Efficiency Key to AI Workload Breakthroughs at Network and Edge
The Futurum Group’s Ron Westfall assesses why the debut of 5th Gen Intel Xeon processors can ensure organizations gain improved TCO and better performance per watt for demanding network and edge environments.
Verint’s Analyst Days Provided Insights into Its Growing Number of Specialized Bots
Sherril Hanson, Senior Analyst at The Futurum Group, shares insights from Verint’s Analyst Days event, including information shared about the company’s growing number of specialized bots.
