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Insight Type: Industry News

Sherril Hanson

Bazaarvoice State of Retail Report finds shoppers crave in-store technology that mimics their online experience

Half (47%) of consumers are excited about the potential technology has to enhance their shopping experience
Sherril Hanson

Employers Fall Short in Delivering an Exceptional Employee Experience According to New Eagle Hill Consulting Research

Few Employees Say Their Organization and Supervisor Demonstrate Care About Their Career Growth, Emotional Well-Being, and Job Satisfaction
Sherril Hanson

Zendesk and Dealerslink Forge Newfound Partnership

Dealerslink is excited to announce its new Zendesk partnership, aimed at taking its customer service offerings to the next level in 2022.
Alex Gaw

Dynamic Yield Report Finds Significant Advances This Year in Personalization

Most Companies Have Now Moved Forward From Basic Maturity Levels
Sherril Hanson

Mastek Partners With Lytics for Customer Data Activation and Personalization

Mastek is partnering with Lytics to enable D2X (Direct to Stakeholder) transformation for their mutual clients.
Sherril Hanson

Avenue Securities selects GetFeedback by Momentive to power its voice of the customer program

With a customer-centric focus, Avenue Securities benefits from the deep integration GetFeedback has with Salesforce® and the simple-to-build dashboards that quickly provide deep insights
Alex Gaw

Qualtrics Announces Plan to Create 400 New Jobs and Build Massive Office Hub

Both Initiatives to Center Around Virginia-Washington D.C. Metro Area
Sherril Hanson

New Tealium Global Partner Network Launches Today

All-new network spotlights top implementation services and technology integrations to deliver greater flexibility and business value for customers.
Sherril Hanson

HelloTeam Named a Leader in G2 Winter 2021 Report

16 awards for Performance Management and Employee Engagement software follow tremendous growth in 2021
Keith Kirkpatrick

Michigan State University to Launch CX Master’s Degree

Sherril Hanson

Quiq Announces Integration with Microsoft to Enable Digital Messaging on Dynamics 365

Quiq Announces Integration with Microsoft to Enable Digital Messaging on Dynamics 365
Sherril Hanson

Coveo Brings Seamless Search Integration to Adobe Experience Manager

Coveo provides brands with next-generation approach to search and recommendations on Experience Manager-powered sites
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