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What we do
Business Economic Value
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What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
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Insight Type: Industry News
December 21, 2021
Sherril Hanson
Industry News
Amplitude Ends Breakthrough Year as Digital Optimization Takes Hold in the Enterprise
December 21, 2021
Sherril Hanson
Industry News
ChurnZero Establishes New European Headquarters to Support Global Growth
Customer Success software provider, ChurnZero, announces plans to open a new office in the Netherlands to support global expansion efforts in 2022.
December 21, 2021
Sherril Hanson
Industry News
Orange Business Services Commended by Frost & Sullivan for Delivering Exceptional Value to Enterprises with Its Advanced Cloud-based CX and IoT Services in Asia-Pacific
An end-to-end customer experience service portfolio and novel IoT business models enable Orange to address customer demands efficiently
Cybersecurity
December 21, 2021
Alex Gaw
Industry News
WFHomie Secures $1.5 Million to Fund Company Expansion
Funding is from LOI Venture’s Ryan Holmes and Manny Padda
Employee Experience
December 21, 2021
Keith Kirkpatrick
Industry News
The Customer Experience Market in 2022 Will Continue to Be Heavily Influenced by Labor Issues, Supply Chain Disruptions, and Health and Safety Concerns
New Dash Research Webinar and White Paper Examine the State of the CX Market and Predictions for 2022, Including Increased Use of Artificial Intelligence and Collaboration Tools for Hybrid Workplaces
December 21, 2021
Sherril Hanson
Industry News
GoodData Releases Definitive Report on the Future of Analytics
The new report reveals survey data that details the tech industry’s plans and priorities for business analytics in 2022.
December 21, 2021
Sherril Hanson
Industry News
ATW Tech announces signing of letter of intention for an acquisition in the field of customer experience management
ATW Tech announces signing of letter of intention to acquire Union
December 21, 2021
Sherril Hanson
Industry News
Mastercard to Add to Services Momentum with Acquisition of Dynamic Yield, McDonald’s Cutting-Edge Personalization Platform
McDonald’s Will Continue to Scale and Integrate the Technology to Further Enhance Customer Experience
December 21, 2021
Sherril Hanson
Industry News
Optimizely Launches Integrated B2B Commerce & Content Cloud Solution
Integration enables businesses to deliver optimal digital experiences across all audiences and improve collaboration for marketers .
December 20, 2021
Andrew Broderick
Industry News
Consumer Insights Into US Patient Experience
Customer Experience
December 20, 2021
Alex Gaw
Industry News
Adobe Finishes 4Q with Record Revenues
The Company’s Digital Media and Digital Experience Segments Hit All-Time Revenue Highs
December 20, 2021
Sherril Hanson
Industry News
Amplitude Ranks #1 in Three Analytics Categories by G2, Announces 2021 Datamonsters of the Year Winners
Awards mark the fifth consecutive report that users rank Amplitude the #1 product analytics solution
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