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What we do
Business Economic Value
Data & Intelligence
Media Activation & Custom Projects
Research & Advisory
Testing, Labs & Validation
What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
AI Platforms
Cybersecurity & Resilience
Data Intelligence, Analytics, & Infrastructure
Digital Leadership & CIO
Ecosystems, Channels, & Marketplaces
Enterprise Software & Digital Workflows
Intelligent Devices
Semiconductors, Supply Chain, & Emerging Tech
Software Lifecycle Engineering
News and Insights
The Futurum Network
Insights
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Futurum Labs Research Library
Industry News
Vertical Insights
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Portfolio Companies
Signal65
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Tech Field Day
Techstrong
Visible Impact
Media
The View from Davos 2025
Techstrong Live Stream
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The Main Scoop
™
Making Markets Podcast
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Insight Type: Industry News
January 11, 2022
Andrew Broderick
Industry News
Rethinking Patient Experience in Transforming Care for People with Complex Care Needs
January 11, 2022
Keith Kirkpatrick
Industry News
Using Kiosks to Improve CX
January 10, 2022
Alex Gaw
Industry News
New Report Affirms Imperative Role of CXM Solutions for 2022
Agility and Speed Are Key Elements This Year, Says GetFeedback Study
Digital Leadership & CIO
January 10, 2022
Sherril Hanson
Industry News
Thankful Expands AI Customer Service to European Market with Dixa Partnership
US-Based and Denmark-Based Customer Service Platforms Join Forces to Enable European Brands to Better Understand and Deliver what Customers Want
January 10, 2022
Sherril Hanson
Industry News
Gainsight Acquires Community Software Leader InSided
Creates Only Solution to Leverage Community-led and Product-led Growth to Drive Net Revenue Retention at Scale
January 10, 2022
Sherril Hanson
Industry News
GTPL Partners With Aprecomm To Bring Innovation To Customer Experience With Network Intelligence
January 10, 2022
Sherril Hanson
Industry News
Pipedrive appoints transformational marketer Heidrun Luyt as CMO to help accelerate business growth
January 10, 2022
Sherril Hanson
Industry News
Clarivate Announces Change in Leadership Structure
Gordon Samson appointed Chief Product Officer; Mukhtar Ahmed leaving Clarivate
January 10, 2022
Sherril Hanson
Industry News
Salesforce Executives to Participate in Upcoming Investor Events
January 10, 2022
Sherril Hanson
Industry News
Customer experience pioneer, AskNicely, raises $32M to empower frontline teams to delight their customers
AskNicely Frontline Success Platform helps service businesses lead from the frontline
January 10, 2022
Alex Gaw
Industry News
Amdocs Wins String of Awards and Industry Recognition
Honors and Awards Received This Year Were in Four Categories
Digital Leadership & CIO
January 7, 2022
Sherril Hanson
Industry News
Real Chemistry Becomes a Veeva Systems Global Content Partner
Company Expands Digital Health and Omnichannel Services for Biopharma and Life Sciences Customers
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