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What we do
Business Economic Value
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Media Activation & Custom Projects
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What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
AI Platforms
Cybersecurity & Resilience
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Insight Type: Industry News
January 12, 2022
Sherril Hanson
Industry News
Salesforce Data Reveals Global Digital Sales Surpassed $1 Trillion During 2021 Holiday Season
Holiday inventory shrank 2% (both global and U.S.) compared to 2020 due to supply chain issues
January 12, 2022
Sherril Hanson
Industry News
TV and Internet Services Hit New Customer Satisfaction Highs in 2021
Overall customer satisfaction is bouncing back after falling at the start of the pandemic, and industries that provided key services during lockdown have been the fastest to recover
January 12, 2022
Sherril Hanson
Industry News
Glassbox Announces $44 Million in Software ARR and Accelerating Growth in Q4
Company continues to expand global reach with customer growth in retail, financial services, healthcare and telecommunications market segments
January 12, 2022
Sherril Hanson
Industry News
BlueConic earns a place on Built In’s esteemed 2022 Best Places to Work Awards
Honorees chosen from a record number of entrants based on culture, compensation, benefits, and more
January 12, 2022
Sherril Hanson
Industry News
Informatica To Report Fourth Quarter and Full-Year 2021 Financial Results on February 16, 2022
January 12, 2022
Sherril Hanson
Industry News
Unbounce Acquires U.S. based Marketing Analytics Platform, LeadsRx
The conversion intelligence platform continues growth momentum with expansion into the marketing attribution space
January 12, 2022
Sherril Hanson
Industry News
YesStyle Selects Oracle Cloud CX to Improve Customer Loyalty with Optimized Digital Experience
AI-driven capabilities empower YesStyle.com to create personalized Customer Experience.
January 12, 2022
Sherril Hanson
Industry News
Twilio to Announce Fourth Quarter and Full Year 2021 Results on February 9, 2022
January 12, 2022
Sherril Hanson
Industry News
Talkdesk Earns TrustRadius Awards for Feature Set, Value, Relationship
Users of trusted business technology reviews site score Talkdesk ‘best of’ in key contact center categories
January 12, 2022
Sue Marek
Industry News
AT&T and Verizon Say C-band 5G is Critical to Keeping Customers Happy
Wireless Companies Battling Aviation Officials and Federal Government on Delaying 5G in C-band Spectrum Rollouts Due to Safety Concerns
Digital Leadership & CIO
January 12, 2022
Alex Gaw
Industry News
EX Platform Provider WeSpire Unveils New Employee Carbon Management Solution
Fresh Approach Enables Companies to Measure and Reduce Employee Emissions
Digital Leadership & CIO
January 11, 2022
Sherril Hanson
Industry News
Decentriq announces partnership with customer data platform Zeotap
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