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Insight Type: Industry News

January 20, 2022

Braze Unveils Results of Second Annual Customer Engagement Review

January 20, 2022

Sprinklr Enters Contact Center as a Service Market to Unify Customer Care with New Voice Offering

January 20, 2022

Frontier Communications Strives to Turn Around Its Customer Care Issues

January 20, 2022

Medallia to Acquire Thunderhead, Leader in Every-Channel Journey Orchestration

January 20, 2022

Market Force Information Launches Suite of New Service Features to Support Customer Experience Innovation

January 20, 2022

LiveVox Enhances Knowledge Center to Power Intelligent Self-Service and Collaboration for Customer Service Teams

January 20, 2022

Consumers Favor Sustainable Brands, but Retailers Believe Otherwise

January 20, 2022

Merkle B2B Announces Integration of gyro and Merkle | DWA to Remodel the Future of B2B Marketing

January 20, 2022

Actifai Expands Its System-Wide Deployment of AI Customer Experience Platform in Canada

January 20, 2022

DaysToHappy’s AI-Powered Virtual Assistant ‘Ava’ Changes Employee Behavior — Guaranteed

January 20, 2022

Limeade Strengthens Leadership Team with Appointment of Dr. Patti Fletcher as CMO, Andrew Jacobus as VP of Limeade Institute, Sarah Visbeek as VP of Legal and Corporate Secretary, Arif Ansari as Head of Remote; Lauren Chucko and Kate Farley promoted to Senior Executive Team

January 20, 2022

Woodhouse Spas partners with SMG to launch customer experience management program

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