With the combination of customer experience insights and journey orchestration, organizations can have a single view of the customer journey and use real-time interactions to improve experiences and loyalty
Market Force Information, a global leader in customer experience management solutions, today launched a suite of new service features to support multi-location businesses in meeting and exceeding customer expectations at every touchpoint.
The Company’s fully fledged internal and external library provides intelligent and comprehensive self-service capabilities for both live and AI-enabled virtual agents
