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Insight Type: Industry News

Sherril Hanson

Yellow.ai recognised in the first-ever 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

The report assesses Yellow.ai’s completeness of vision and ability to execute
Sherril Hanson

Five9 Announces its 2021 Global Partner Award Winners, Celebrating a Year of Record Achievement

Sherril Hanson

Liferay to Provide U.S. Postal Service with Platform to Modernize Employee Experience

Liferay’s Digital Experience Platform will integrate systems and streamline processes
Sherril Hanson

TTEC Schedules Fourth Quarter and Full Year 2021 Earnings Release and Webcast of Investor Conference Call

Sherril Hanson

Boost.ai Recognized in the First Ever 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

Coming Off a Strong Year in the US Market, Boost.ai Looks to Strengthen Team and Expand Reach
Sherril Hanson

IntelePeer Launches New Partner Program

Designed for Growth and Scale, the IntelePeer Apex Partner Program Includes Easy Access to Company’s Low-Code, No-Code and API Solutions
Sherril Hanson

Wealthify Creates Richer Customer Interactions with Talkdesk Contact Centre Solution

Award-winning UK online investment service leverages advanced call capabilities and performance monitoring to boost customer experience
Sherril Hanson

Helping Companies Retain and Engage Employees Led to Kudos’® Record Growth in 2021

With a growing headcount set to double in 2022, an expanding user base, and prestigious awards, Kudos® is poised for further expansion in the year ahead.
Sherril Hanson

Sprinklr Launches in AWS Marketplace

Unified customer experience management platform (Unified-CXM) with 31 products across four robust product suites is available now
Sherril Hanson

USERTESTING PARTNERS WITH QUANTUM METRIC TO HELP ORGANIZATIONS DESIGN AND BUILD CUSTOMER-CENTRIC EXPERIENCES FASTER

New partnership helps companies better understand customer needs, and quantify the business impact of digital experiences
Sherril Hanson

Avaya Cloud Office® by RingCentral Enables Digital Transformation for Preferred Home Care of New York, Improving Overall Customer Experience

Sherril Hanson

AI-Powered Language is Fueling Customer Engagement According to Survey from Persado and Coresight Research

New data shows that AI is driving the next marketing revolution by activating first-party data and delivering the true personalization at scale to drive business growth
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