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Insight Type: Industry News

February 1, 2022

Customer experience equally important as price for today’s modern consumer

February 1, 2022

Main Driver for Revenue Growth and Customer Experience – The Service Department – Per New ServiceMax & Worldwide Business Research Report

February 1, 2022

Gartner Predicts by 2025, 60% of Organizations with Voice of the Customer Programs Will Supplement Traditional Surveys by Analyzing Voice and Text Interactions with Customers

February 1, 2022

Salesforce Launches Safety Cloud to Help Businesses and Communities Get Together Safely

February 1, 2022

Energage Announces Recipients of 2022 Top Workplaces USA National Award

February 1, 2022

Worldwide Social Media Ad Spending Soared to New Highs in 4Q 2021

January 31, 2022

Cyara Secures Growth Investment of Over $350 Million USD to Accelerate Automated CX Assurance Adoption

January 31, 2022

Consumers Increasingly Choose Brands Based on Safety Measures and How They Treat Their Employees During the Pandemic

January 31, 2022

Yellow.ai recognised in the first-ever 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

January 31, 2022

Five9 Announces its 2021 Global Partner Award Winners, Celebrating a Year of Record Achievement

January 31, 2022

Liferay to Provide U.S. Postal Service with Platform to Modernize Employee Experience

January 31, 2022

TTEC Schedules Fourth Quarter and Full Year 2021 Earnings Release and Webcast of Investor Conference Call

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