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Insight Type: Industry News

August 11, 2021

New Genesys Capabilities Enable Out-of-the-Box AI and Automation for Empathetic Customer Experiences Based on Context and Intent

August 11, 2021

NICE Expands Digital CX Leadership with Digital Customer Guidance

August 11, 2021

Ethereum Firm ConsenSys Partners with Conversational AI Innovator LivePerson

August 11, 2021

Jens Oberbeck Named to New Executive Post at CRM Platform Pipedrive

August 11, 2021

AI-Focused Firms Fuel Numerous CX Acquisitions This Year

August 10, 2021

Ada’s Automation-First Approach Helps Retailers Accelerate Innovation and Prepare for Their Brands’ “Superbowl Moments”

August 10, 2021

Verint is Expanding its Cloud Platform Capabilities to Help Brands Accelerate Digital-First Customer Engagement

August 10, 2021

Zoho Launches Canvas, The Industry-First Design Studio to Re-envision The CRM Experience For Enterprises

August 10, 2021

LivePerson launches Conversational Marketplaces, connecting merchants and shoppers directly for personalized interactions

August 10, 2021

Demand for Digital Employee Experience Continues to Propel Nexthink’s Exceptional Growth

August 10, 2021

THUNDERHEAD INCLUDED IN LAZARD EUROPEAN VENTURE GROWTH INDEX (T100)

August 10, 2021

Alida Introduces Alida TXM Amidst Year of Continuous Innovation

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