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Insight Type: Industry News

November 9, 2021

Half of Consumers Have Increased Digital Engagement with Businesses Since Start of Pandemic, with Preference for Video Chat Climbing 300%, Vonage Research Reveals

November 9, 2021

Gainsight Unveils Horizon AI: Powering Smarter Customer Success Actions to Drive Higher Net Revenue Retention

November 9, 2021

GrowthOps Joins the Alida Partner Network to Elevate Customer Experiences in Asia-Pacific

November 9, 2021

Amplitude Announces Third Quarter 2021 Financial Results

November 9, 2021

Amplitude Announces Partnership With Snowflake to Combine the Data Cloud and Digital Optimization, Delivering Real-Time, Unified and Enriched Customer Insights

November 8, 2021

Marchex Launches Marchex Anywhere, Making Conversation Intelligence Available to Virtually Any Business

November 8, 2021

Penske Media Corporation Partners with Treasure Data to Transition its Business Model, Provide Meaningful Connections to Advertisers, and Create New Audience Experiences

November 8, 2021

Talkdesk Announces Leadership, Expansion in Asia Pacific

November 8, 2021

Verint Customers Recognised for Excellence in Customer and Employee Engagement Initiatives at Engage 2021 EMEA

November 8, 2021

UK’s Rapid Delivery Grocery Service, Weezy, Selects mParticle to Map the Customer Journey

November 8, 2021

Forrester Adds New Predictive Capability To Its FeedbackNow Solution To Help Businesses Proactively Anticipate And Address Customer Experience Issues

November 8, 2021

Netformx SuccessXpert Automates Customer Success Management for Cisco CX Advanced Specialized Audits

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