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What we do
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What we cover
2025 Research Agenda: Key Topics and Coverage Areas
Futurum Research 2025: Key Issues and Predictions
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Insight Type: Industry News
November 10, 2021
Sherril Hanson
Industry News
CleverTap Acquires Patch, Powering In-App Calling for Mobile-First Brands and Businesses to Drive Trusted Engagement and Grow Revenues
The move will enhance businesses’ ability to fulfill their brand promise through better communication with customers
November 10, 2021
Sherril Hanson
Industry News
Survey: Brand Language Soars in Importance, but 68% of Marketers Report Feeling More Stress over Customer Engagement than in 2020
Findings from a Phrasee survey reveal brand voice is coming of age as technology, culture and mindsets evolve
November 10, 2021
Sherril Hanson
Industry News
TTEC Announces Record Third Quarter 2021 Financial Results
November 10, 2021
Sherril Hanson
Industry News
NTT DATA ranked 6th on the Lünendonk list of the top providers of “Digital Experience Services in Germany”
November 10, 2021
Sherril Hanson
Industry News
Vonage Channel Chief Jim Regan Honored with 2021 Circle of Excellence Award
November 10, 2021
Sherril Hanson
Industry News
WalkMe and SAP Concur Partnership Delivers Concur® User Assistant by WalkMe
New solution addresses growing challenges of digital adoption, employee onboarding, and employee experience for businesses using SAP Concur solutions
November 10, 2021
Sherril Hanson
Industry News
Informatica Announces Full Exercise of the Underwriters’ Option to Purchase Additional Shares
November 10, 2021
Sherril Hanson
Industry News
Kustomer Debuts New Customer Self-Service, Chatbot, Social CX, and SMS Features at Annual Kustomer NOW Conference
New Features Enable Businesses to Communicate Proactively and Deliver More Personalized Customer Experiences Across Additional Channels
November 10, 2021
Sherril Hanson
Industry News
ControlUp, a Global Leader in Digital Employee Experience Management, Raises $100 Million, Co-Led by K1 and JVP
ControlUp gives employees the freedom and flexibility to access any line-of-business application from anywhere
November 10, 2021
Sherril Hanson
Industry News
Twilio Welcomes Eyal Manor as Chief Product Officer and Dana Wagner as Chief Legal Officer
November 10, 2021
Sherril Hanson
Industry News
Twilio Segment Releases its 2021 Growth Report, an Exclusive View Into How Customer Data Fuels Today’s Most High-Performing Businesses
The report offers insights from more than a dozen growth executives, from companies such as Shopify, GitHub, Zendesk and Lyft, on how they leverage data and build cross-functional teams to fuel rapid business growth at scale
November 10, 2021
Sherril Hanson
Industry News
Achievers Grows Senior Leadership Team by Appointing Hannah Yardley as Chief People & Culture Officer
Yardley will lead continued company growth through people and culture, client consultancy and product development
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