Insight Type: Industry News

Company builds momentum with notable strategic partnerships, technology acquisition and continued new customer growth globally in Q3.
Guided TELUS International through its debut on the New York Stock Exchange and in the largest ever tech IPO on the Toronto Stock Exchange
The French consulting firm has selected GetFeedback as its agile CX solution to help drive customer-centricity in a time of rapid digital transformation
Companies expand their partnership to deliver integrated platform offerings that meet the needs of progressive consumer behaviors and distributed workforces
Building off of its successful work with the World Health Organization and State of New Jersey, the company is continuing to invest in helping public and government agencies with their digital modernization.
Sacrificing CX to Cut Costs Is a Short-Sighted Approach, Experts Say
AI Can Help Companies Detect Customer Upsell Potential, Which, in Turn, Can Help Justify the Technology Investment

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