Sherril Hanson, Senior Analyst at The Futurum Group, looks at Verint’s latest experience index, focusing on the retail segment, which points to in-store preference for the start and end purchase...
Olivier Blanchard, Research Director at The Futurum Group, shares his short list of most significant market-defining tech trends driving growth trajectories for semiconductor vendors and OEMs at CES 2024....
The Futurum Group’s Steven Dickens and Olivier Blanchard share their insights into Tesla’s Q4 2023 earnings call and highlight some of the company’s most critical challenges and opportunities for 2024...
Sherril Hanson, Senior Analyst of The Futurum Group, looks at 8x8’s new AI-driven XCaaS enhancements, which support a better user experience, provide efficiencies to agents and supervisors, and leverage integrations....
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover ServiceNow’s Q4 and FY 2023 earnings and discuss how the company has successfully leveraged generative AI to drive revenue growth....
Daniel Newman and Steven Dickens, analysts with The Futurum Group, share their insights about IBM Q4 revenue growth, driven by continued adoption of its hybrid cloud and AI offerings....
Sherril Hanson, Senior Analyst at The Futurum Group, shares her insights on the proposed acquisition of Radarr Technologies by Genesys which will bring social and digital listening and analytics into...
The Futurum Group’s Ron Westfall explores why the OCI Generative AI solution can accelerate enterprise AI adoption at scale by delivering RAG the way that enterprises want by prioritizing data...
The Futurum Group’s Daniel Newman and Keith Kirkpatrick cover SAP’s Q4 and FY 2023 earnings and discuss the impact of the company’s planned restructuring....
The Futurum Group’s Ron Westfall examines why the 10-year, $1.5 billion Vodafone and Microsoft alliance can broaden their channel influence across the digital ecosystems of Europe and Africa through generative...
The Futurum Group’s Paul Nashawaty and Steven Dickens discusses Elastic Stack 8.12, which introduces advanced features and performance enhancements, providing developers with powerful tools for efficient and seamless application development....
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