Category: AI Platforms

Real-Time Data and Intelligence Designed to Help Field Service Workers Monitor and Maintain Physical Assets
Keith Kirkpatrick, Research Director with The Futurum Group, covers Salesforce’s new asset-management enhancements, and discusses how these tools are integral to the company’s success in the competitive manufacturing and industrial verticals.
Two New Features – Automatic CSAT Generation and Agent Burnout Detection – Help the Solution Stand Apart from the Crowd
Keith Kirkpatrick, Research Director with The Futurum Group, covers Cisco’s new CCaaS enhancements that are powered by AI, and are designed to improve both agent and customer experiences.
Intel Shows Why Intel 6 Processors, Gaudi Accelerators, and Lunar Lake Architecture Breakthroughs Are Key to AI Cloud, Networking, Client, and Edge Innovation
The Futurum Group’s Ron Westfall assesses why Intel’s latest Xeon, Gaudi, and Lunar Lake platform innovations, reinforced by its field-proven extensive software and hardware ecosystem, can fulfill the unique challenges of the AI era with cost-advantageous, secure, and agile solutions for all its customers and partners.
Pavan Davuluri, Corporate VP at Microsoft, joins Daniel Newman and Ryan Shrout to share his insights on Microsoft’s vision for AI in transforming the PC experience with Copilot+ PCs. Discover how AI redefines what's possible in computing.
Lisa Martin, Cory Johnson, and Melody Brue explore how Zoho's unwavering philosophy, strong convictions, and distinctive culture have been pivotal in its growth and success in the tech sector. A must-listen for those interested in the interplay between corporate values and business success.
ERP Vendor Leans Into Industry Expertise, AI, and Automation Within Workflows
Keith Kirkpatrick, Research Director with The Futurum Group, covers Epicor Insights 2024, and discusses the new Epicor Grow portfolio, Epicor Prism, and industry-specific AI-powered products announced at the conference.
Microsoft Recall, a Feature in Copilot+ AI, Offers User Efficiency But Raises Security Concerns
Krista Macomber of The Futurum Group and Mitch Ashley of Techstrong Research weigh in on the potential privacy concerns of Microsoft Recall, a new feature announced along with the Copilot AI tool that aims to help users search through their PC activity.
Steven Dickens, VP and Practice Leader at The Futurum Group explores how Elon Musk’s recent $6 billion funding round for xAI marks a significant milestone in the rapidly evolving AI landscape. With xAI's ambitious plans and Tesla's vast data collection capabilities, this move positions Musk to potentially redefine the future of AI development.
Ram Ramamoorthy, Director of AI Research at Zoho Corporation, joins Cory Johnson and Lisa Martin to share his insights on Zoho's innovative strategies for tackling AI challenges in the enterprise. This discussion illuminates how Zoho is leading the charge in integrating AI technology to enhance business operations and decision-making.
Enhancements to CRM Platform Focuses on Customization and Access to Data
Keith Kirkpatrick, Research Director with The Futurum Group, covers Zoholics 2024, and discusses the new CRM for Everyone product enhancements.
WalkMe Strengthens SAP’s Portfolio for AI-Based Business Automation and Transformation
The Furturum Group’s Dr. Bob Sutor and Keith Kirkpatrick examine SAP’s planned acquisition of Digital Adoption Platform provider WalkMe. The acquisition enhances SAP’s business automation and transformation portfolio with additional AI capabilities.
Daniel Newman and co-hosts share their insights on the latest AI and tech innovations from Computex 2024, analyzing how these breakthroughs are driving industry transformation and what to anticipate in the future of technology.

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