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Category: AI Platforms

September 18, 2021

ASAPP Report: Why Turnover of US Contact Center Agents Is So High

September 15, 2021

Teradata Reimagines Strategy to Deliver Sustainable Growth and Value Creation

Teradata introduced the Reimagined Teradata at its recent Investor Day and Influencer Summit events including long-term financial growth targets and new the Analytics 1-2-3 framework’s support of BYOM capabilities for...
September 9, 2021

IQVIA Unveils AI-Powered Tech to Enhance Medical Information Contact Center Services

September 9, 2021

MicroAI Debuts to Advance AI Edge Technology Across the Digital Ecosystem

MircoAI debuts as the rebrand of One Tech, fueled by the mission to deliver personalized AI across edge endpoints using its edge-native AI technology that embeds ML into connected endpoints....
September 8, 2021

Report: AI Is Key for Retailers to Personalize CX at Scale, but Adoption Is Still Negligible

September 3, 2021

Making Markets EP4: Tom Siebel, CEO of C3 AI | Q1 FY 2022

On this episode of The Making Markets podcast, host Daniel Newman and C3 AI CEO Tom Siebel discuss what has been going on lately at C3 AI....
September 2, 2021

HPE Awarded $2B NSA Contract to Deliver HPC as-a-Service Through HPE GreenLake

Futurum Research analysts Steven Dickens and Shelly Kramer unpack the news coming out of HPE on the company’s selection by the NSA for an HPC as-a-Service offering based on HPE...
September 2, 2021

Zendesk Acquires Cleverly to Advance Automation and Customer Service

September 1, 2021

C3 AI and Google Cloud Partner to Accelerate Enterprise AI Adoption

C3 AI and Google Cloud have announced a partnership to bring C3 AI’s suite of industry-focused Enterprise AI applications to Google Cloud Customers. Futurum Research principal analyst Daniel Newman breaks...
August 26, 2021

IBM Launches New Telum Processor

IBM announces the upcoming new IBM Telum Processor. Telum is IBM's first processor that contains on-chip acceleration for AI inferencing. Futurum's Daniel Newman discusses this new on-chip hardware acceleration. It's...
August 11, 2021

Ethereum Firm ConsenSys Partners with Conversational AI Innovator LivePerson

August 11, 2021

AI-Focused Firms Fuel Numerous CX Acquisitions This Year

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