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Category: AI Platforms

Camberley Bates
Camberley Bates & Steven Dickens

HPE Enters the Era of AI With New Cloud Service

The Futurum Group VP & Practice Leaders Camberley Bates and Steven Dickens offer their take on the latest announcements from Hewlett Packard Enterprise. HPE has entered the AI cloud market by expanding its HPE GreenLake portfolio to offer large language models (LLMs) for enterprises. The new service, called HPE GreenLake for LLMs, allows enterprises to privately train, tune, and deploy large-scale AI using HPE's AI software and supercomputers. It is the first in a series of AI applications that HPE plans to launch, and it will be delivered in partnership with German AI startup Aleph Alpha.
Zendesk-Acquires-Workforce-Management-Software-Provider-Tymeshift
Keith Kirkpatrick

Zendesk Acquires Workforce Management Software Provider Tymeshift

Keith Kirkpatrick, Research Director at The Futurum Group covers Zendesk’s acquisition of Tymeshift, an AI-powered workforce management solution built exclusively for Zendesk customers, which enables the improved management of agent workforce activity, productivity, and efficiency on a real-time basis.
Sherril Hanson

Announcements from Verint Engage 2023

Open CCaaS, New AI Capabilities, Engagement Data Insights, and Enterprise Experience Management Introduced
Sean Spradling

Qualcomm Gives Communications Hardware Vendors a Powerful Foundation for AI-Based Experiences

Sean Spradling, Senior Analyst for Workplace Communication Platforms and Applications at The Futurum Group, examines Qualcomm’s recent announcement of the Video Collaboration Platform.
Mark Beccue

Accenture’s $3 Billion AI Investment: Get Used to It

Mark Beccue, Research Director AI at The Futurum Group examines Accenture’s $3 billion AI investment. The piece explores why Accenture’s investment is important to not only Accenture, but also why it might be a signal of even more AI investments from consulting firms and SIs.
Mark Beccue

AMD and Hugging Face Team Up to Democratize AI Compute – Shrewd Alliance Could Lead to AI Compute Competition, Lower AI Costs

Mark Beccue, Research Director AI at The Futurum Group examines why AMD and Hugging Face team up to democratize AI compute. The piece explores why the partnership accelerates AMD’s market position in AI compute and how the broader AI compute market will benefit.
Daniel Newman

Lenovo AI Disclosures

The Six Five team discusses Lenovo AI Disclosures.
Daniel Newman

Salesforce AI Day NYC

The Six Five team discusses Salesforce AI Day NYC.
Daniel Newman

AMD Datacenter & AI Event

The Six Five team discusses AMD Datacenter & AI Event.
Steven Dickens

Lenovo’s AI Milestone: Updates, Announcements, and New AI Capabilities Revealed

Futurum Group VP & Practice Leader Steven Dickens offers his take on the latest AI-focused announcements from Lenovo. Lenovo has achieved a significant milestone by surpassing $2 billion in annual revenue from its AI infrastructure, demonstrating its commitment to advancing AI across industries. The company plans to invest an additional $1 billion over 3 years to expedite AI deployment globally. Lenovo aims to simplify AI implementation by bringing AI capabilities directly to the source of data and expanding its portfolio of smart devices, infrastructure solutions, and services. With a focus on end-to-end infrastructure solutions, Lenovo is well positioned to empower organizations of all sizes to leverage AI and drive transformative intelligence in various sectors.
Keith Kirkpatrick

Despite a Rise in AI in CX, People Still Prefer to Interact with Humans

Pega Survey Finds Trust Issues Remain Around the Use of AI
Daniel Newman & Mark Beccue

Oracle Launches Enterprise-Grade Oracle Generative AI Services with Cohere

Daniel Newman, Chief Analyst and CEO and Mark Beccue, Research Director AI at The Futurum Group cover Oracle’s launch of enterprise-grade AI services with Cohere. The piece explores the impact Oracles’ generative AI initiative will have on introducing safe, enterprise-grade generative AI to the enterprise market.
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