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Author: Daniel Newman

Voice Technology and CRM: A New Partnership?
September 18, 2019

Voice Technology and CRM: A New Partnership?

Voice technology is about to become a big component to powering CRM with companies like Salesforce and Microsoft betting on the impact of voice technology, AI and chatbots for CRM....
Stitch Fix: A Useful Case Study For Retail's Digital Transformation
September 16, 2019

Stitch Fix: A Useful Case Study For Retail’s Digital Transformation

How Stitch Fix is bringing retail's digital transformation to life with its use of data, analytics and customer experience....
September 12, 2019

Realizing 2030 Customer Stories With Dell Technologies–Futurum Tech Podcast Interview Series

In this special edition of the Futurum Tech Podcast, my guests Edward Bagden from LIFT Academy and Greg Bowen of Dell Digital and I explored the topic of the exciting...
Top Digital Transformation Trends in Retail for 2020
September 5, 2019

Top 5 Digital Transformation Trends In Retail For 2020

Retail continues to evolve as e-commerce, omni-channel and greater customer demands mean bigger challenges for retailers. However, technology can help as can strategically implementing around the biggest digital transformation trends...
Enterprise AI Trends
August 28, 2019

4 Growing Enterprise AI Trends: Where Are We Now And Where Are We Going?

What are the enterprise AI trends that we are seeing now and where are we headed? Let’s take a look at the status of AI in the enterprise....
What do we do about deepfakes?
August 27, 2019

What Do We Do About Deepfakes?

How do we handle this new deepfake technology that has the power to compromise everything from personal privacy to national security?...
August 23, 2019

The State of Hybrid Cloud – Futurum Tech Podcast Interview Series 004

Last month, I sat down to chat with HPE’s Vice President and Cloud Strategist, Robert Christiansen, for an interview as part of our Futurum Tech Podcast Interview Series. We had...
how businesses use RPA
August 21, 2019

RPA In The Real World: Driving Marketing, Analytics, Productivity and Security

Robotic Process Automation is poised to take off. Let’s look at how businesses use RPA to move forward....
CMOs
August 15, 2019

Are CMOs Going Extinct?

With the rapid proliferation of analytics, machine learning and AI, is the CMO role at risk? Perhaps not immediately, but it could be if CMOs don't change as fast as...

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