SAN FRANCISCO — November 10, 2021 — Twilio (NYSE:TWLO) (LTSE: TWLO), the leading cloud communications platform, today announced two additions to its leadership team. Eyal Manor is joining as Chief Product Officer, effective November 15, 2021, and Dana Wagner is joining as Chief Legal Officer, effective December 13, 2021. Manor will oversee the execution of Twilio’s future product roadmap, working to deliver on its vision to build the leading customer engagement platform. Wagner will lead the Company’s legal, government affairs, regulatory compliance, and privacy teams as Twilio continues to expand and scale globally. Both Manor and Wagner will join Twilio’s executive management team, and Wagner will become its Corporate Secretary. Manor will report to Twilio’s co-founder and CEO Jeff Lawson and Wagner will report to Twilio’s Chief Operating Officer Khozema Shipchandler.
“Twilio’s vision is to build the world’s leading customer engagement platform — enabling personalized customer experiences in real-time, across every channel,” said Jeff Lawson, CEO and co-founder of Twilio. “As Twilio continues to deliver on its next phase of growth, it’s critical that our leaders have deep experience innovating at global scale while keeping privacy and trust at the forefront of everything we do. I’m thrilled to welcome Eyal and Dana to our leadership team as they both have a proven track record, and the knowledge and expertise needed to deliver on Twilio’s generational opportunity.”
Eyal Manor joins Twilio from Google where he was Vice President and General Manager of Engineering and Product. He has been a driving force within Google’s engineering and product teams for nearly 14 years. Manor helped to build and scale the Google Cloud Platform, Cloud Commerce and Google Ads products including starting Ad Exchange, building YouTube and helping to define Google’s security and policy. Prior to Google, Manor held executive positions leading startups and in research after graduating from Tel Aviv University. He has been an advisor for CapitalG for almost seven years.
“I’m excited to lead the team building the platform to empower better, more personalized and useful customer engagement,” said Manor. “With the combination of Twilio’s communications platform and Segment’s leading customer data platform, we are well positioned to democratize data so any B2C company and marketer can deliver the exceptional interactions customers today expect across every touchpoint.”
Dana Wagner will be joining Twilio from Impossible Foods, where he was Chief Legal Officer and Corporate Secretary and oversaw the company’s legal, policy, quality control and security operations. Prior to this, Wagner was the General Counsel of Square, where he built and led the legal, government, compliance, and security teams. Before Square, he led antitrust and consumer protection matters at Google, and prior to that, he held various positions in the U.S. Department of Justice. Wagner received his undergraduate degrees in Economics and Comparative Literature from the University of California, Berkeley and his J.D. from Yale Law School.
“I have been fortunate to work for a series of companies using technology in innovative ways and for good causes, and Twilio will be no exception,” said Wagner. “As we focus on the company’s next phase of growth, Twilio will continue to tackle the complex legal and regulatory landscape of communications while revolutionizing the field of customer engagement. I’m excited to carry on this work at a global scale—across industries, enterprises and continents.”
About Twilio
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Author Information
As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.
She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.
Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.
