Thunderhead, the global leader in enterprise-lead engagement and customer journey orchestration, has been included in the Lazard T100 Venture Growth Index
Introduced in 2020 by Lazard, one of the world’s leading global financial advisory and asset management firms, the T100 Index showcases European companies that demonstrate the potential to “disrupt multi-billion dollar sectors and verticals of the global economy”. Created by the recently formed Lazard Venture and Growth Banking team, the Index categorises companies by growth stage across six sectors: Consumer, DeepTech, FinTech, Healthcare, InfraTech and Software-as-a-Service (SaaS). Inclusion in the T100 is based on a ranking across four metrics: market opportunity, leadership position, team, and path to value creation.
Thunderhead is included in the Growth and SaaS categories of the Index. Lazard’s ScaleUp Views report notes that, “Thunderhead is defining the developing customer journey orchestration space, allowing companies to significantly enhance their ability to capture, analyze and personalize online and offline touchpoints with a prospective customer in real time to optimize engagement.”
Thunderhead’s technology, the ONE Platform, is an enterprise-class SaaS solution for customer journey analytics and orchestration offering comprehensive AI for journey-driven engagement. Its latest suite of capabilities, known as ThunderBay, is the first suite of journey-based AI designed specifically to offer marketers and CX practitioners a next generation of journey and behavioral analytics.
With its US HQ in and product engineering center in New Hampshire and European HQ in London, Thunderhead works with major brands across five continents in 14 different vertical sectors to drive stronger customer engagement, loyalty and trust, lifetime customer value, and revenue growth.
“It’s a great compliment to be included in this prestigious group of game-changing companies.” commented Glen Manchester, CEO and founder, Thunderhead. “This is a testament to the dedication and hard work of the entire Thunderhead team in delivering on our pioneering vision to transform the way brands engage with their customers. Our ONE platform is the result of truly disruptive clean-sheet thinking, designed as a complete cloud solution for the modern era of omni-channel customer engagement. It provides CX and Marketing leaders with a Customer Operating System™ that enables them to see and act from the customer perspective, building stronger and more meaningful customer relationships that deliver long term customer-led growth.”
Author Information
As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.
She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.
Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.
