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Archives: News

February 1, 2022

Formation Releases “Three-Step Offer” Capability

February 1, 2022

Merkle’s Q4 2021 Digital Marketing Report Highlights Key Behavioral Shifts Driving Advertising Spend Across Channels

February 1, 2022

Talkdesk Appoints Tom Reilly to Board of Directors

February 1, 2022

Nearly a Half of Customers Are Abandoning Financial Services Websites

February 1, 2022

SugarCRM Introduces Integrated Playbook Functionality to Support Guided Selling and CRM Process Automation

February 1, 2022

Calabrio Releases New Performance Coaching to Facilitate Agent Success and Customer Service Excellence

February 1, 2022

InMoment Further Extends AI-Powered Technologies to Advance Experience Improvement

February 1, 2022

defi SOLUTIONS Business Process Outsourcing (BPO) Implements State-of-the-Art Technology: Amazon Lex, chatbots with conversational AI, and Genesys®, a global cloud leader in customer experience orchestration

February 1, 2022

1STREAM LAUNCHES NEW CUSTOMER EXPERIENCE MANAGEMENT PLATFORM, 1CRM

February 1, 2022

Cellcom Sees Increase in Customer Service Agent Productivity and Improved Customer Experience Through Digital Modernization Project in Cooperation with Amdocs

February 1, 2022

New Research from Nexthink Indicates IT Leaders Lack the Visibility Needed to Create a Positive Digital Employee Experience

February 1, 2022

Vodacom Group Partners with Amdocs to Create African Center of Excellence for Next-Generation Customer Experience in 5G Era

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