MISSISSAUGA, ON, Dec. 9, 2021 /PRNewswire/ – After four years of operating its own in-house software development division and recruiting hundreds of developers from around the world, the global BPM ContactPoint 360 has expanded its offerings to include Recruiting Process Outsourcing (RPO). The new division is named Global Tech Talent (GTT).
Contact Point 360, Inc. continues to be a disruptor in the CX marketplace with this move. As a global customer experience organization, ContactPoint 360 began developing and deploying Mobile Applications, Service as a Software (SaaS) platforms, Robotics & Process Automation offerings, and other digital transformation solutions four years ago. The ongoing work continues to advance the customer experience industry today.
In 2021, the demand for reasonably priced, highly capable software developers and digital transformation experts has never been higher. This need will continue to grow through the next decade and beyond, and there are few signs it will change anytime soon. CP360 takes a Programmers without Borders Approach and searches worldwide to find tech talent that is skilled, affordable, and reliable.
“This is the perfect time to monetize our capabilities and expertise in attracting and hiring top hi-tech talent at scale. Said Asad Mirza, President, and CEO of ContactPoint 360, Inc. Our clients have the option of utilizing our skills solely as recruiters, or we can employ talent as CP360 employees across ten counties and outsource through an agreement that aligns with project requirements.
The division is off to a running start, landing major accounts from top global brands in the Fin-Tech, Energy, and E-commerce sectors. In addition, the company already has placed hundreds of Front-End developers, UX/UI experts, mobile app developers, and server-side experts along with project managers.
“Since we have been hiring programmers to build our services, the GTT team of recruiters knows what it takes to match talent, capabilities, and personalities to meet and exceed expectations. This works because our recruiters are technologists and programmers themselves, said Vaishakh Vathsalan, Director of the GTT Division.
About ContactPoint 360:
Founded in 2007, ContactPoint 360 (www.ContactPoint 360.com) is a Canadian-based global Business Process management company with contact centers and recruiting offices in North America, South America, Europe, and Asia. CP360 serves clients across various business sectors, including energy, finance, retail, telephony, and healthcare.
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As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.
She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.
Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.
