Menu

LINK Mobility integrated into Emarsys’ (SAP) omnichannel customer engagement platform

OSLO, Norway, Nov. 23, 2021 /PRNewswire/ — LINK Mobility (LINK) announces integration into Emarsys’ omnichannel customer engagement platform as an approved SMS aggregator.  

Today, LINK, a leading global Communications Platform as a Service (CPaaS) provider, announce its new relationship with Emarsys, an SAP company that empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. Emarsys is the platform of choice for over 1,650 customers globally, delivering predictable, profitable outcomes that customers demand with highly personalized omnichannel experiences. 

As an approved and integrated native SMS aggregator within the Emarsys platform, LINK enables both mobile terminated and mobile originated SMS messages within all the SMS modules of the platform. Within the platform, ad-hoc batch SMS campaigns are launched quickly and easily via one simple interface, with recurring and on-event transactional SMS messages being sent via Automation Center programs in a multichannel approach.  Customers can benefit from out-of-the-box Emarsys features, like unsubscribe URLs, and inbound message keywords. The Emarsys platform, in combination with LINK’s expertise and experience in providing omnichannel solutions, allows Emarsys customers to focus on scalable, personalized interactions with their customers.     

“We are delighted with our integration within the Emarsys platform as a native SMS aggregator.  All Emarsys customers can benefit from LINK’s quality SMS services throughout the platform, allowing them to launch batch SMS campaigns or add transactional messages to existing Automation Center programs.  We will continue to work with Emarsys to revolutionize the customer journey.” – Fredrik Nyman, Chief Commercial Officer for LINK Mobility Group 

Kris Dimitroff, Global Head of Technology Partnerships at Emarsys said, “We have worked with Link Mobility on a commercial level for several years, to expand our collective footprint in the Nordics and globally. Now that our SMS integration is operational, we can drive predictable, profitable customer engagement results for our increasingly large cohort of brands using SMS.”  

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

Latest Insights:
February 18, 2026
Research
Research

Hybrid and Multi-Cloud Object Storage for AI – Futurum Signal

AI workloads are reshaping enterprise infrastructure strategy. As organizations scale model training, fine-tuning, and inference across environments, traditional storage...
No More Playing Koi Can Palo Alto Networks Secure the Modern Supply Chain
February 18, 2026
Article
Article

No More Playing Koi: Can Palo Alto Networks Secure the Modern Supply Chain?

Fernando Montenegro, VP at Futurum, analyzes Palo Alto Networks' acquisition of Koi Security, a move that shifts endpoint defense from file scanning to marketplace governance....
Xerox Restructures Global Sales to Drive Print Through Partner Expansion
February 18, 2026
Article
Article

Xerox Restructures Global Sales to Drive Print Through Partner Expansion

Alex Smith, Analyst at Futurum, shares insights on Xerox’s new global print sales structure, exploring how partner expansion and operational consolidation aim to reverse share loss in a declining print market....
CoreWeave ARENA is AI Production Readiness Redefined
February 17, 2026
Article
Article

CoreWeave ARENA is AI Production Readiness Redefined

Alastair Cooke, Research Director, Cloud and Data Center at Futurum, shares his insights on the announcement of CoreWeave ARENA, a tool for customers to identify costs and operational processes for deploying production...
Latest Research:
February 17, 2026

A Shift from Technology to Intelligence: The Rise of the Frontier Partner

Discover the Orchestration Era of enterprise AI. Frontier Partners: AI-first firms building original, agent-based solutions for business transformation....
Arm at the Center of the AI & Data Center Revolution
February 10, 2026
Research
Research

Arm at the Center of the AI & Data Center Revolution

In Arm at the Center of the AI & Data Center Revolution, Futurum Research examines how Arm’s scalable IP, partner ecosystem, and software enablement are positioning it as a unifying...
Accelerating Enterprise AI: From Complexity to Competitive Advantage
February 9, 2026
Research
Research

Accelerating Enterprise AI: From Complexity to Competitive Advantage

In Accelerating Enterprise AI: From Complexity to Competitive Advantage (January 2026), Futurum Research—completed in partnership with Dell Technologies—explores how enterprises can reduce AI complexity by pairing a programmatic AI lifecycle...

Book a Demo

Newsletter Sign-up Form

Get important insights straight to your inbox, receive first looks at eBooks, exclusive event invitations, custom content, and more. We promise not to spam you or sell your name to anyone. You can always unsubscribe at any time.

All fields are required






Thank you, we received your request, a member of our team will be in contact with you.