LOS ANGELES–(BUSINESS WIRE)–involve.ai, the industry’s first Customer Intelligence platform leveraging true Artificial Intelligence (AI) to deliver transformational growth for companies, announced today that its proprietary AI-based churn prediction model is patented.
While reducing churn and increasing expansion have been integral parts of growth strategies for many companies, one of the biggest challenges most organizations still face is the lack of predictive and actionable customer insights. Companies are losing revenue opportunities and are under constant pressure to retain customers with little time to proactively identify and upsell existing opportunities.
To solve this problem, involve.ai designed a proprietary AI-based churn prediction and growth model that combines customer data with machine learning algorithms, enabling their platform to accurately predict when a customer might leave or be ready for growth. This post-sale churn and growth management solution has the potential to revolutionize how companies operate.
With in-depth customer health analysis, executives get a deep understanding of the customer journey and what needs to be done to maximize success for both parties. The involve.ai Customer Intelligence platform gives companies more control over customer experience from onboarding to renewals, while also providing an excellent opportunity for increased revenue by identifying areas of early growth potential.
“Our mission is to empower companies with AI-based Customer Intelligence that drives transformational growth,” said Gaurav Bhattacharya, involve.ai CEO and Co-Founder. “Unlike static spreadsheets and siloed customer data, our proprietary AI technology is continuously trained with each company’s nuanced data to deliver the most accurate customer predictions along with actionable insights to drive the right outcomes. Our AI automatically takes care of the manual and tedious back-end work, so Customer Leaders can focus on growing NRR and NDR. This patent will help solidify our position as the leader of the Customer Intelligence Movement; and I am truly grateful for everyone involved in making this happen.”
Check out involve.ai Series A story here. Join the Customer Intelligence Movement here.
About involve.ai
involve.ai was founded by Gaurav Bhattacharya and Saumya Bhatnagar, who have built successful startups by staying customer-centric and having a data-driven, action-oriented approach to customer success. involve.ai is built with love all around the world. Learn more at https://www.involve.ai.
Contacts
Dong, Kent
kent@involve.ai
Author Information
As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.
She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.
Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.
