SALT LAKE CITY–(BUSINESS WIRE)–InMoment®, the leading provider of Experience Improvement (XI)™, today announced its ranking on the Top 50 Insights and Analytics Report by the Insights Association.
The latest 2021 Insights & Analytics Top 50 highlights InMoment among the top 50 established analytics and market research (MX) brands. InMoment is listed alongside JD Power, Gartner Research, and Forrester Research Services on the top 50 listing. InMoment (Maritz, MaritzCX) have been on the Top 50 consistently over the past two decades.
The Top 50 Report has a 47-year history and was formerly known as the AMA Gold Top 50 and Honomichi & Gold report. It was authored this year by Michael Brereton of Michigan State University with contributions from Outsell, Inc., Diane Bowers, and Escomar. This year the Top 50 report focused on seven market research and data analytics segments including established marketing research, digital data analytics, industry reports & research, consulting firms, enterprise feedback management, and several other categories.
InMoment has received leadership recognition across a broad spectrum including leader in the Gartner Magic Quadrant for Voice of the Customer, the Forrester Wave for Customer Feedback Management, the G2 Grid Report for Feedback Analytic Software, the Forrester EX Wave for Employee Experience, and Best CX Partner (Technology or Advisory) at the 2021CX Awards. Each of these highlight InMoment as a leader in Customer Experience (CX) and Employee Experience (EX).
“We believe that experience improvement requires a holistic approach; gathering and analyzing data through a variety of channels and methodologies–market research, transactional, digital, relational–and leveraging the intelligence from this data to inform key business initiatives,” said Andrew Joiner, CEO of InMoment. “Our focus is dedicated to developing technology and providing strategic expertise to help our client’s deliver better experiences and build deeper relationships with their customers in ways that deliver better business outcomes.”
About InMoment
Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at inmoment.com
Contacts
Alix Peterson, InMoment, apeterson@inmoment.com
Author Information
As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.
She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.
Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.
