Globe Teams Up With Comarch to Upgrade its 90 Million Member Loyalty Program

Globe Telecom in the Philippines (“Globe”), a leading telecommunications service provider in the country, chose Comarch (WSE: CMR), a global provider of cutting-edge software solutions and services for improving business efficiency, as its new loyalty technology partner.

Following a short implementation process, Globe is now live with Comarch’s cloud-based and microservice-ready platform called Comarch Loyalty Management (CLM), which will allow the company to provide a world-class customer experience to 90 million members of the Globe Rewards program.

Apart from being a powerful solution capable of processing large volumes of customer data, Comarch Loyalty Management offers unparalleled flexibility that will help Globe realize its vision for a truly unique and highly immersive digital customer experience. CLM also includes a wide range of advanced yet easy-to-use features that will allow Globe to create brand new types of marketing campaigns and promotions

This partnership translates into significant benefits for both companies. For Globe, it is an opportunity to work with a technology provider that is fully committed to creating systems and applications that meet their clients’ needs and requirements. For Comarch, not only is it a chance to cooperate with an innovative and leading telecom operator but also a possibility to strengthen its position both on a local (the Philippines region) and global scale.

About Globe Telecom

Globe is a leading full-service telecommunications company in the Philippines and publicly listed at the PSE with the stock symbol GLO. The company serves the telecommunications and technology needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connectivity, internet and managed services. It has major interests in financial technology, digital marketing solutions, venture capital funding for startups, and virtual healthcare. In 2019, Globe became a signatory to the United Nations Global Compact, committing to implement universal sustainability principles. Its principals are Ayala Corporation and Singtel, acknowledged industry leaders in the country and in the region. For more information, visit www.globe.com.ph. Follow @enjoyglobe on Facebook, Twitter, Instagram and YouTube.

About Comarch

Comarch is a global provider of advanced IT services and software for business management, including AI-powered platforms designed to help companies drive brand loyalty and improve customer satisfaction. Comarch has over 25 years of experience in creating and implementing innovative systems all over the world. Among its clients are JetBlue Airways, Heathrow Airport, BP, Carrefour, Heineken, Goodyear, Pepsi, and Vodafone. Learn more here

Author Information

As a detail-oriented researcher, Sherril is expert at discovering, gathering and compiling industry and market data to create clear, actionable market and competitive intelligence. With deep experience in market analysis and segmentation she is a consummate collaborator with strong communication skills adept at supporting and forming relationships with cross-functional teams in all levels of organizations.

She brings more than 20 years of experience in technology research and marketing; prior to her current role, she was a Research Analyst at Omdia, authoring market and ecosystem reports on Artificial Intelligence, Robotics, and User Interface technologies. Sherril was previously Manager of Market Research at Intrado Life and Safety, providing competitive analysis and intelligence, business development support, and analyst relations.

Sherril holds a Master of Business Administration in Marketing from University of Colorado, Boulder and a Bachelor of Arts in Psychology from Rutgers University.

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